Hilton Garden Inn Dallas Lewisville

“Not the amenities you remember”

If you’re booking for the great breakfast, keep looking. This may just be a casualty of the post-COVID loss of amenities, but breakfast has gone downhill. Waffles and omelets are now an up charge from the buffet. The eggs, bacon, and potatoes were cold as was the hot water for tea. The orange jui… lisää

If you’re booking for the great breakfast, keep looking. This may just be a casualty of the post-COVID loss of amenities, but breakfast has gone downhill. Waffles and omelets are now an up charge from the buffet. The eggs, bacon, and potatoes were cold as was the hot water for tea. The orange juice was orange in color but not flavor. The pastries were just this side of stale. For $15 pp or $5 for a small a la carte pastry, stay at a neighboring property and actually get hot waffles with your breakfast OR eat elsewhere. Also the bar is closed weekends and housekeeping only services the room every other day. The property and the staff are nice. The room was clean and they were very prompt with extra linens. Would I stay there again, probably not. Should you stay there, depends on your priorities.

vähemmän

“Great hotel, non typical extra costs/charges brought satisfaction down.”

The hotel is great, the lobby is spacious, the pool is large, with a hot tub, but super sunny in the mornings. The outdoor area with fireplace is gorgeous, Nice bathrooms and rooms. Well functional refrigerator and cabinets for snacks.m Now for the negative… In 19 years of staying in Hilton ho… lisää

The hotel is great, the lobby is spacious, the pool is large, with a hot tub, but super sunny in the mornings. The outdoor area with fireplace is gorgeous, Nice bathrooms and rooms. Well functional refrigerator and cabinets for snacks.m Now for the negative… In 19 years of staying in Hilton hotels, I have never been charged for breakfast. So I didn’t ask, nor did I see the chalkboard of the prices. I didn’t see the board , due to vision loss/blindness. I was a bit shocked to get a $20.50 bill for the 2 scrambled eggs and juice that I had, for 1 personlm This is the only hotel, of any brand, thst did not have iced water dispenser in the lobby. We think it is so that customer ps have to purchase water. My son was going to get a beer, for the outdoor fireplace. Nit st $9 each. If you eat out, or get groceries to make sandwiches, you will be well pleased. If you can’t leave tge hotels food and beverages will equal tge cost of tge room,

vähemmän

“Please fix your ICE machine.”

You have to pay for breakfast and the all the ice machine in every floor was not working. The only good part was the room service came and empty our trash out. They had a wedding there last night down stair, so it's always busy down stair at the lobby. There's a Indian Bazzar across the street f… lisää

You have to pay for breakfast and the all the ice machine in every floor was not working. The only good part was the room service came and empty our trash out. They had a wedding there last night down stair, so it's always busy down stair at the lobby. There's a Indian Bazzar across the street from the hotel and late mid night you can hear terrible bad singing while your trying to go to sleep. Will not stay there anymore next time.

vähemmän