Hampton Inn & Suites Dallas-Arlington North

“Great hotel stay”

Check-in was smooth, and my family and I enjoyed our stay. There was a water issue the night before, but it was handled quickly. Everything else was clean, comfy, and just an overall good experience. Would definitely stay again!

“Miaje at Front Desk is Awesome!!”

Online check-in didnt work. The room I thought I had reserved was no longer available. Miaje detected my disappointment, worked her magic, and found us an even better room. We had an awesome night, going to Six Flags, and coming back to watch fireworks from our room. The hotel's location is great f… lisää

Online check-in didnt work. The room I thought I had reserved was no longer available. Miaje detected my disappointment, worked her magic, and found us an even better room. We had an awesome night, going to Six Flags, and coming back to watch fireworks from our room. The hotel's location is great for everything in the Entertainment District. It was clean. Breakfast was great. But, the most memorable thing was Miaje's customer service.

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“Convenience to Convention Center and price outweighed any challenges encountered”

My family reserved 2 rooms from September 5 – 7. Our visit was to attend a graduation at the Arlington Convention Center (ACC). We were pleased to find out the convenience of this property to the ACC along with Globe Life and ATT&T stadiums. We got a better understanding as to why ‘Entertainment… lisää

My family reserved 2 rooms from September 5 – 7. Our visit was to attend a graduation at the Arlington Convention Center (ACC). We were pleased to find out the convenience of this property to the ACC along with Globe Life and ATT&T stadiums. We got a better understanding as to why ‘Entertainment District’ is a part of the name for the property. We did not get the ‘glad to see you’ feeling from several of the front desk workers. We are southerners and this can set the tone for any visit to a property. There were two front desk staffers that that did make us feel warm whenever we saw them (regretfully we don’t remember their names. A young lady worked Friday and Saturday evening and a young man worked Saturday morning). I say this as a long time Hilton Honors member who has recently retired from my job and does not have the status I once did. It felt different at this property that the others I have visited around the country. The rooms were clean. There had been a recent renovation thus a fresh smell throughout. The deadbolt lock on my room did not work and I reported it. Our rooms were not cleaned on Saturday. When I checked at the front desk, I was informed that they don’t do this for short stays. I am OK with this however was not informed during the check-in process. They need to ensure guests are made aware of this. We were then told that if the room needed servicing, we could request it. We simply requested additional towels. I would consider this property again if I needed to come back to this area. There is also a Hilton Garden Inn nearby however the free breakfast offering is what brought us to this property. Given the short visit, the price was definitely within our budget. There are also several eateries in walking distance. It would be nice if there was shuttle/trolley service to the ACC.

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