Holiday Inn Express & Suites Hearne By Ihg

“Beautiful hotel and great front desk service!”

Really like this hotel and the front desk was extremely helpful. Hotel was remodeled 4 years ago. Very modern and clean. Everything in working order. We didn’t get to use the pool, but the outdoor pool area looked very nice and had a small jacuzzi spa. We left before the breakfast was served, bu… lisää

Really like this hotel and the front desk was extremely helpful. Hotel was remodeled 4 years ago. Very modern and clean. Everything in working order. We didn’t get to use the pool, but the outdoor pool area looked very nice and had a small jacuzzi spa. We left before the breakfast was served, but they had coffee out, so we didn’t have to stop. We stayed one night, We had traveled 10 hours that day, checked in, and went to our room. We stopped so we could watch the Cowboys/Packers game. We couldn’t find the channel it was on and consulted with the front desk. She came to our room to try to find the channel, but was unable to. She said she would check other rooms to see if she could find it. She came to our room a few minutes later and told us she had found the game in another room on a different floor and would we like to move. We sure did! Even though our Cowboys lost (in overtime), we were very appreciative for the job this lady did for us. I don’t know her name, but she was working the front desk around 2:45 on November 13th. Kudos! Would definitely stay again.

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“Loud Trains”

Loud Trains in the morning, but that is my only complaint. Whoever was in charge of designing the customer experience deserves a raise. The room was beautifully designed, it looks no different than a major hotel chain. Check in staff were friendly. The room met expectations, soft bed, clean bathroo… lisää

Loud Trains in the morning, but that is my only complaint. Whoever was in charge of designing the customer experience deserves a raise. The room was beautifully designed, it looks no different than a major hotel chain. Check in staff were friendly. The room met expectations, soft bed, clean bathroom. Breakfast in the morning was as you expect from any hotel chain. I had to wake up early anyways, so the trains did not disturb me, but it is worth noting for anyone that might want to stay here. Room quality: 4/5 - Nothing amazing, but clean. Facilities: 3/5 - No onsite dining, but a restaurant nearby. Has a gym and quality Wi-Fi. Bathroom standards: 5/5 - Clean! Service: 5/5 - efficient check-in/out. Safety and security: 5/5 - My car was not broken into. Location: 3/5 - Along a highway, trains nearby. But I am assuming most are here for a quick night, not a vacation.

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“Above standards for Holiday Inn but breakfast was a bust for me.”

I found everything about the room exceptionally clean and nice except they do have the air conditioner under the window that blows very cold air right onto the bed. The breakfast was a good selection, but the eggs were below parr and this day they burned the bacon to a blackened state and still off… lisää

I found everything about the room exceptionally clean and nice except they do have the air conditioner under the window that blows very cold air right onto the bed. The breakfast was a good selection, but the eggs were below parr and this day they burned the bacon to a blackened state and still offered it for eating. I'd think a dog would have turned a nose up at it. It's really simple, if you prepared it and you wouldn't or could not eat it why do you think everyone else should? I'm left to wonder if they burn it on purpose and offer up the same pile all week to save money. I plan on staying again next year for the Crossroads Blues Festival, the first Saturday in June but I'll be looking for a breakfast taco somewhere else.

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