Holiday Inn Longview - North By Ihg

“Every Hotel Needs a Jonathan B.”

I often do not write reviews, but when I do, it is because I have received exemplary service. Holiday Inn Longview North did not disappoint. We selected this hotel again because our time here in March was comfortable. Nevertheless, this time was better. When we entered the hotel, Jonathan greeted u… lisää

I often do not write reviews, but when I do, it is because I have received exemplary service. Holiday Inn Longview North did not disappoint. We selected this hotel again because our time here in March was comfortable. Nevertheless, this time was better. When we entered the hotel, Jonathan greeted us with a warm, welcoming hello and smile. After traveling, Jonathan was just what we needed. He was concerned, personable, and energetic. Jonathan made us forget about the long drive and my anxiety about the hurricane. He adjusted our rate since we traveled due to Hurricane Beryl and even gave us breakfast vouchers for the next day. Jonathan was knowledgeable about the area and even offered future tips when traveling due to an emergency. Jonathan is brand loyal and exactly who you want and need upon arrival. As the Front Office Manager, you can tell that Jonathan is serious about first impressions and wants everyone to feel welcome at the Holiday Inn. This is what keeps me using the brand. Thank you for making my stay comfortable and enjoyable.

vähemmän

“Funeral visit”

A huge thank you to the staff of this wonderful hotel! From check in to checkout, your staff was awesome! I know covid has been a challenge, but your staff went above and beyond! Breakfast was great, and dinner service is highly recommended! Thank you!

“The best customer service experience”

We had to stop in here last minute due to severe weather on our drive. Jonathon did an incredible job of getting us a room that would accommodate all of us. He even called another location to see if they had a better option for us. He had a great attitude and really made us feel welcomed. We were s… lisää

We had to stop in here last minute due to severe weather on our drive. Jonathon did an incredible job of getting us a room that would accommodate all of us. He even called another location to see if they had a better option for us. He had a great attitude and really made us feel welcomed. We were so grateful to get a room that was clean and large. The breakfast was okay, but the woman that was tending to the breakfast area kept the food coming out and clean. The bed and the sheets were soft and comfortable. It was a great last minute stay! We will be back again when we return to Longview.

vähemmän