Casa De Palmas Trademark Collection By Wyndham

“A nice place”

The stay was great the bar was nice and breakfasts were good. It’s a very nice hotel and it’s priced about right for what you get. Rooms are small but all else is good

“Valentines stay”

We had a great time at casa de palmas. The food is amazing, the views and staff. Most of all our suit was nice and clean. I highly recommend staying here.

“Excellent stay”

Staff very polite room very clean

“#1 in McAllen”

As a Diamond member with Wyndham, I can confidently say that this is, by far, the finest Wyndham property I have had the pleasure of staying at. Over the years, I am typically a one- or two-night guest at most locations; however, this was an eight-night stay, which gave me ample opportunity to expe… lisää

As a Diamond member with Wyndham, I can confidently say that this is, by far, the finest Wyndham property I have had the pleasure of staying at. Over the years, I am typically a one- or two-night guest at most locations; however, this was an eight-night stay, which gave me ample opportunity to experience the property and its team in depth. The best way to summarize my stay is through a simple yet meaningful interaction. One evening, while grilling steaks by the outdoor pool, a member of the Maintenance team approached me. He greeted me warmly, checked the adjacent grill to ensure it was clean and functioning properly, and then sincerely said, “If there is anything you need, please let me know. We are here for you.” The tone and authenticity behind that statement perfectly captured the spirit of service I experienced throughout my entire stay. Every interaction I had over eight days — with at least a dozen team members across departments — was positive, attentive, and genuinely welcoming. In my experience across Hilton, Marriott, and Wyndham properties, that level of consistency is rare. It speaks volumes about the leadership and culture cultivated by General Manager Melissa. She has clearly assembled and guided an A-plus team. My number one priority during any hotel stay is friendly, authentic interaction with staff. From Housekeeping to the Front Desk to the Restaurant and Bar, 100% of my interactions were encouraging and professional. Special recognition goes to Estephanie, Erik, and Front Desk Manager Iris. Iris and I had a wonderful conversation about the property’s history dating back to 1918, which added a meaningful sense of place to my stay. At the restaurant and bar, Marisol, Eric, and the lead bartender were exceptional. I especially appreciated the impressive big-screen setup for the Super Bowl, along with the thoughtfully curated Super Bowl food and drink specials. Sales Manager Stephen deserves recognition as well. He appears highly engaged in cultivating a strong social media presence and promoting restaurant and bar events — something I always appreciate as a guest. Events Manager Cynthia, working alongside Stephen, helped make the property feel festive and lively with Super Bowl celebrations, Taco Tuesday, and Valentine’s promotions. On Taco Tuesday, there was even live music in the lounge, which was fantastic and added to the vibrant atmosphere. Housekeeping was consistently attentive, ensuring my room was freshened and well-supplied throughout the entire stay. The Maintenance team clearly takes pride in caring for both the property and its guests. My favorite part of the stay — the beautifully landscaped outdoor pool area — was maintained daily with great care. I know this firsthand because I spent time at the pool every day (85 degrees in February is hard to resist!). As for the property itself: my room was comfortable and well-appointed, featuring streaming television, quality bedding and pillows, and perfectly functioning air conditioning. Rooms offer either views of the pool courtyard or openable windows for fresh air — a feature I particularly enjoyed. Amenities include a fitness center with free weights and treadmills, an on-site business center, and valet laundry service (though I did not confirm whether guest laundry is available). The courtyard includes two outdoor propane grills for guest use, which is a standout amenity. Parking is complimentary and available in a three-level structure — both covered and open — with direct access to the hotel. The location is also excellent. The property is walkable to several local clubs, with a food truck area and a public park across the street that hosts weekend events. In closing, this was an outstanding stay in every respect. General Manager Melissa and her team consistently greeted me by name and made me feel genuinely welcomed and valued. That level of personalized hospitality leaves a lasting impression. I very much look forward to returning in the future.

vähemmän