Holiday Inn Express & Suites Plano East - Richardson By Ihg

“Dallas birthday trip”

I give this location and it’s staff a 15/10 on our experience during this visit. I was a little apprehensive after booking this location because of some reviews I read… all I can say is I don’t we stayed at the same hotel (shrugging shoulders). We engaged with day staff & evening staff and both w… lisää

I give this location and it’s staff a 15/10 on our experience during this visit. I was a little apprehensive after booking this location because of some reviews I read… all I can say is I don’t we stayed at the same hotel (shrugging shoulders). We engaged with day staff & evening staff and both were extremely kind, warm, helpful, etc. They were all very excited to listen to my daughter tell her little stories about her birthday weekend. The breakfast area was busy but clean & well stocked. Their pancake machine also was fully functioning unlike several other Holiday Inn Express locations we have been to recently (my daughter looks forward to those pancakes haha). Also our room was on the first floor facing the highway and we had extremely minimal highway noise. I mention this because others complained about the road noise and not being able to sleep. Also our room and bathroom were well stocked with towels, soaps, etc and everything was very clean. We stayed in a “standard king room”. The bed, pillows and linens were perfect and we all got great sleep on the trip which was necessary as we had an action packed weekend. I wish every Holiday Inn Express we visited was exactly like this one! Your attention to detail was very much appreciated.

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“Convoluted In and Out”

This was a basic Holiday Inn Express with a free breakfast buffet. Rooms were good and breakfast was alright too. Staff was friendly and helpful when asked about places to eat nearby for dinner. The biggest drawback was the location. It wasn't the easiest in and out due to traffic and the way t… lisää

This was a basic Holiday Inn Express with a free breakfast buffet. Rooms were good and breakfast was alright too. Staff was friendly and helpful when asked about places to eat nearby for dinner. The biggest drawback was the location. It wasn't the easiest in and out due to traffic and the way the road was set up as it is one way in front so if you miss the driveway, you have to go all the way around over the highway (toll road) and back on the other side to get back to it. All the restaurants were on the other side of the highway so there wasn't anything that I remember seeing on the same side as the hotel. Nothing within walking distance because of the highway. It was a little convoluted to get there and get in and out. Parking was free. Although the parking lot was somewhat small, we didn't have any issues getting a space.

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“In a Great Area”

We stayed 3d/2n on the 3rd floor in a King Suite. The room was clean and the furniture wasn't soiled. The bathroom was average HIE size. The only issue was the shower. It was a walk in shower which is fine BUT it had a shower curtain that was 12" too short so water splashed out. We even tried point… lisää

We stayed 3d/2n on the 3rd floor in a King Suite. The room was clean and the furniture wasn't soiled. The bathroom was average HIE size. The only issue was the shower. It was a walk in shower which is fine BUT it had a shower curtain that was 12" too short so water splashed out. We even tried pointing the water more towards the back corner of the wall but that didn't help. So, we cleaned it afterwards with our bath towel and floor mat. They were both quite wet. We would request a room with glass enclosure or a tub/shower for the next visit. It is in a good spot along the George Bush Parkway in a good area. The breakfast was as expected from a HIE.

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