Residence Inn by Marriott Dallas Plano Richardson

“Overall good stay”

I had a great stay at the Residence Inn in Plano. Check-in was smooth, and I appreciated being given a choice of floor preference, which was a nice touch. The room itself was clean, well-maintained, and the bed was very comfortable. The WiFi was fast, which made it easy to get work done and stream … lisää

I had a great stay at the Residence Inn in Plano. Check-in was smooth, and I appreciated being given a choice of floor preference, which was a nice touch. The room itself was clean, well-maintained, and the bed was very comfortable. The WiFi was fast, which made it easy to get work done and stream content without any issues. The complimentary breakfast buffet wasn’t anything spectacular, but it was hot, free, and had a decent selection—definitely a good way to start the day. My only minor complaints were the limited TV channel selection and the fact that the only streaming options available were Netflix and YouTube. It would be great to have more choices. Additionally, the room was a bit smaller than I expected based on the photos, but it was still comfortable. Overall, it was a good experience, and I’d definitely stay here again!

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“Mixed on Residence Inn - tired and not living up to its brand.”

We stay in Marriots a lot both for business and family on the road. This was easily one of the worst Residence Inns we've stayed at. This could have been a Fairfield or a Townplace. I expect Residence Inn to be a step up. Although after staying in Marriots across the west for 10 days in Dec/Jan -… lisää

We stay in Marriots a lot both for business and family on the road. This was easily one of the worst Residence Inns we've stayed at. This could have been a Fairfield or a Townplace. I expect Residence Inn to be a step up. Although after staying in Marriots across the west for 10 days in Dec/Jan - we can't tell the difference between the properties any longer. They are all increasingly "meh". Positive - in the suites, the bathroom is outside the suite (idiotic with children when the bathroom requires going into the master bedroom.) The room was spacious. Negatives - when we came to check in (late flight) the desk agent shouted at me through the locked glass door demanding to know who I was and checking it on the computer before she would let me in. The room was dirty. My teenage son's sofabed was stained and smelled. We had zero housekeeping service and no notification of that at checkin (usually we get a statement and agree/disagree on it) we were there 3 nights, so that was pushing it. The use of space in the room was mostly horrible. The bedroom barely fit the bed but there was a lot of wasted space in the wide incoming hall and kitchen area. (as a comparison, the Residence Inn in Raleigh downtown is a gorgeous hotel and my fave business hotel.)

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