Hampton Inn Odessa

“Nope.”

My spouse and I stayed here one night on our way to a concert in El Paso. We checked in online using the Hilton Honors app and selected a room on the 1st floor. We drove in from Dallas and got to the hotel just after 11pm. The front desk guy gave us our room keys (there is no digital key option … lisää

My spouse and I stayed here one night on our way to a concert in El Paso. We checked in online using the Hilton Honors app and selected a room on the 1st floor. We drove in from Dallas and got to the hotel just after 11pm. The front desk guy gave us our room keys (there is no digital key option for this hotel) but placed us on the 3rd floor, next to the ice machine. My Hilton Honors profile didn't mean much. When asked about the room change, the clerk told us he just got there and shrugged off our complaint. We went to the room. I got ice and returned to find every glass in the kitchen was gross. Nothing had been washed. So we used the paper cups provided for coffee. We tried to take showers but no body wash was provided. I stay at a lot of Hampton Inn & Suites every year for work. This hotel had small tvs. Even in the lobby area where you eat. We went to bed. The next morning after a trip to the store, we took showers, packed and had breakfast before check out. Unlike other Hampton Inn & Suites in Texas, this property does not offer the breakfast taco option. Their eggs were clearly the powder kind with some clumps and some runny. The waffle maker produced the thinnest waffle I've ever had. And it didn't taste good. The elevator 3rd floor button does not work. We (and other guests) stood in the elevator for many minutes with the door closed, not moving because the button did not register that we needed to go up. We had called the front desk early in the day to add my Hilton Honors number to the reservation. That went well. Beyond all of this, I would only say, the carpet in the halls and lobby is so green...like KELLY GREEN. I don't understand why. It's terrible to look at.

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“Not the best place”

Not a very nice place. Elevators were broken and they had no idea of when they would be repaired. Extremely noisy AC in the room making it hard to sleep. No cups for drinking water, although they did provide me with bottled water as a rewards member. Pretty pricey for the location and age of th… lisää

Not a very nice place. Elevators were broken and they had no idea of when they would be repaired. Extremely noisy AC in the room making it hard to sleep. No cups for drinking water, although they did provide me with bottled water as a rewards member. Pretty pricey for the location and age of this hotel, that really needs an upgrade with paint, carpet and bathroom.

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“Good for the area”

It's good. Not the best, but not terrible. I love the location. It was convenient to everything we were there for. Getting into and out of the hotel was easy. Breakfast was good. Waffles, sausage (like, smoked sausage), egg white frittata , cereal, muffins, oatmeal, boiled eggs, fruit... the … lisää

It's good. Not the best, but not terrible. I love the location. It was convenient to everything we were there for. Getting into and out of the hotel was easy. Breakfast was good. Waffles, sausage (like, smoked sausage), egg white frittata , cereal, muffins, oatmeal, boiled eggs, fruit... the usual fare. As far as the rooms go. The bed was comfortable, A/C worked well. Room had an overwhelming fragrance. It's a non-smoking hotel, but it almost smelled like someone had smoked in the room, and they sprayed a lot of perfume to cover it up. It was overwhelming and nauseating. We set up a fan, opened the door and tried to air it out a little bit. The bathroom... nice sink area with plenty of room. I did have a difficult time getting hot water. My shower was luke-warm. With the hot water all the way on, it was still just warm. The toilet is low (low, low) to the floor, and the toilet was between two walls, so it was kinda tight. Also, the outlets in the room and bathroom are installed upside down. I don't know how that passed the initial fire inspection. It's a fire hazard. Pool was nice, a little dirty. I didn't get in, just sat outside while the weather was cool.

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