Holiday Inn Express Tulsa S Broken Arrow Hwy 51, An Ihg Hotel

“Great place to stay.”

Clean rooms and common areas. The staff is friendly and helpful. The rooms are large with comfortable beds and pillows. The TV channel section is huge. Great place to stay.

“Good safe hotel that just needs a bit better customer service.”

Hotel was clean and had an amazing coffee brewing station 24/7. Good amenities except WiFi was not working which I needed for work that week. One and only Computer at the computer office area was also down for quite a while before we arrived according to general manager. Never seems to have gotten … lisää

Hotel was clean and had an amazing coffee brewing station 24/7. Good amenities except WiFi was not working which I needed for work that week. One and only Computer at the computer office area was also down for quite a while before we arrived according to general manager. Never seems to have gotten fixed before we left after 6 days/nights stay. Laundry room and gym were used. They had a nice golf putting area outside but we didn’t use it. Convenient breakfast items for guests but no allergy friendly items. They had nut milk if no nut allergy. Too much chemical spraying through the building and hallways. My allergies went crazy. We asked for no housecleaning but just fresh towels, bedding and toiletries. I had to track down Kleenex though bcz the box was left empty for the first two days we were in the room. Bed sheets had coffee spilled on them first morning and they were never changed even though room service had made up the beds when fresh bedding was requested. May have been a communication issue. Not sure. Overall had the rooms and hallways not been overly sprayed with chemicals, had Kleenex been stocked in its bathroom holder and the WiFi and computer center in the hotel been in working order I would rate it 5 stars but removing 1 star per those issues. I’ve personally worked in 2 Holiday Inns at both front desk and in the banquet area for several years in the past. Those small issues need to be addressed. Staff were not rude but just no one was friendly there at all while we were guests for six days. Little things add up and can make or break the whole vibe of the stay. The very next day, at different hotel in same IHG network had a staff that was super friendly, hotel was 100% up to IHG standards. This other hotel also gave us a lower hotel rate per night for a king sized suite with a full sized whole kitchenette compared to a standard room.

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“Great place to stay!”

Great place to stay. Room was clean, and all amenities were available and well kept. Staff was super friendly as well. We did have a problem with some teenagers being funny and beating on the door. I notify the staff and they took care of it immediately. I do love that they only accept service dogs… lisää

Great place to stay. Room was clean, and all amenities were available and well kept. Staff was super friendly as well. We did have a problem with some teenagers being funny and beating on the door. I notify the staff and they took care of it immediately. I do love that they only accept service dogs because I am terribly allergic to cats and dogs, and this is one of the few hotels that I can stay at comfortably.

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