The Westin Alexandria Old Town

“Great experience.”

Noel at the front desk was extremely helpful on the phone and getting us an early check in. It's a pleasure dealing with such customer friendly Westin employees. 5 starts to Noel.

“One of the best Westins!”

One of my favorite Westin hotels! I love the proximity to the King Street Station, and Old Town. The Carlyle area is very nice and a little quieter than King Street, so the location is perfect to me for a place to stay when on a business trip or visiting Alexandria. The staff are amazing, I am a… lisää

One of my favorite Westin hotels! I love the proximity to the King Street Station, and Old Town. The Carlyle area is very nice and a little quieter than King Street, so the location is perfect to me for a place to stay when on a business trip or visiting Alexandria. The staff are amazing, I am always treated very well. The rooms are very comfy and styled well, and I love the beds. Great hotel I highly recommend.

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“Nice Property”

We stayed here a night while visiting bars and restaurants with family in the area. Checking in was quick, easy, and professional. They have valet here and the valet folks were really busy, but accommodating when we needed to quickly drop off our vehicle. The guy checking me in upgraded me to a … lisää

We stayed here a night while visiting bars and restaurants with family in the area. Checking in was quick, easy, and professional. They have valet here and the valet folks were really busy, but accommodating when we needed to quickly drop off our vehicle. The guy checking me in upgraded me to a suite, which was a nice surprise. The common areas in this hotel were beautiful and kept up nicely. When we got to the room it was nicely set up and quite large. The bathroom wasn’t very impressive though, it featured a tub with shower curtain – many nicer properties have been updated to remove the tubs and replace them with shower systems. The other issue with this tub was that it didn’t drain well, which wasn’t fun when taking a shower. The TV in the room was kind of small for how big the room was and how far away the TV was from the bed. Also, the TV had streaming services, but no Pluto. I’ve been loving having Pluto on Marriott TVs lately. The bed was comfy and the HVAC worked well and wasn’t too loud. Overall, it was a nice stay, even though we literally got there around 5PM and put our bags in the room and left, staying out past midnight before returning, then waking up, showering, and heading out around 9AM. So, we weren’t there nor in the room very long, but it was perfect for our needs. I’d stay here again.

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“Expected More”

As a long time Bonvoy Marriott member, the Westin hotels recently joined under Bonvoy and was touted as a superior chain. The first room that we were assigned had a strong dog odor in the carpet. When I called the front desk, we were told that it was a pet friendly room and all the rooms could be … lisää

As a long time Bonvoy Marriott member, the Westin hotels recently joined under Bonvoy and was touted as a superior chain. The first room that we were assigned had a strong dog odor in the carpet. When I called the front desk, we were told that it was a pet friendly room and all the rooms could be occupied by dogs. We were reassigned, and told to wait outside the new room and a new key would be brought to us. After waiting outside our new door for awhile, I walked downstairs to get the new key. There was one front desk person who was working with another guest. As I waited, another desk person arrived and I explained our situation. The busy desk person leaned across with the new keys and then rolled her eyes at us. It was not a welcoming feeling. Luckily, the next room did not have a smell. Also, there were no complimentary toiletries such as shower caps, moisturizer, etc. It has changed my impression of Westin hotels.

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