Hampton Inn Chester

“A Six Night Stay At Hampton Inn South In Chester.”

We have always like Hampton Inn. This establishment seems a bit old. The staff were friendly and accommodating. Whenever we needed new towels every couple of days, and I would go to the front desk, there was always someone there with a smile and willing to get them for me. The woman who worked on t… lisää

We have always like Hampton Inn. This establishment seems a bit old. The staff were friendly and accommodating. Whenever we needed new towels every couple of days, and I would go to the front desk, there was always someone there with a smile and willing to get them for me. The woman who worked on the morning breakfast always said "good morning" with a smile. This also seemed a very busy hotel, as the parking lot was pretty full each evening. As to reasons for not giving it 5 stars. The area by the elevator was always warm as there seems to be no airflow there. There was only ONE luggage carrier, and it was very small and never available. (I had to make 3 trips to our vehicle to retrieve all our luggage for our six night stay). The room, though comfortable, was very crowded. The bathroom was very small and wall paper was pealing away on one edge. The back side of the door, did not have a place to hang your towel, although there was some left over hardware suggesting there had been a hook at one point. The door itself seemed like an "entrance" door, as it was very thick and heavy with a handle and not a door knob. The mattress cover on one bed had a large coffee stain on it. The phone had a red light that blinked saying that there was a message. When I called the front desk, they told me simply to ignore it, but the light never stopped blinking. We finally unplugged the phone and hid it. I used the fitness room daily for exercises for my back. It was very small and crowded, although it seemed all the machines worked. The flag pole out front never had an American Flag on it. Again, the staff were very nice, but I feel that this establishment seems like it could do with a good bit of updating.

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