Hilton Garden Inn Fairfax

“Good Location”

The front desk people smiled at our reservation check-in and at check-out. Clean room on the second floor where we could keep an eye on the car parked in the lot. Quiet here for our rest from 10 PM to 5:30 AM. Easy access to major routes. We chose breakfast included, and the breakfast server al… lisää

The front desk people smiled at our reservation check-in and at check-out. Clean room on the second floor where we could keep an eye on the car parked in the lot. Quiet here for our rest from 10 PM to 5:30 AM. Easy access to major routes. We chose breakfast included, and the breakfast server allowed us just one cup of coffee, and she watched as we chose our eggs, potatoes, bacon and sausage, oatmeal, breads and toppings - the food at used to be unlimited.

vähemmän

“Great hotel at a great price”

I stayed here for eight days in September while I waited to move. The staff were all extremely helpful, the place clean and well kept. I enjoyed that the room was updated and comfortable. I slept well every night and noise wasn’t an issue. I used the laundry facilities while I was there and that wa… lisää

I stayed here for eight days in September while I waited to move. The staff were all extremely helpful, the place clean and well kept. I enjoyed that the room was updated and comfortable. I slept well every night and noise wasn’t an issue. I used the laundry facilities while I was there and that was a great bonus. I also ate at the restaurant a couple times and felt it was worth the cost. If you’re looking for a great hotel at a great price, this one will fit the bill.

vähemmän

“Not as good as I expected”

A few disappointments marred an otherwise satisfactory experience. Hallways and common areas were very warm. Breakfast is not included and while I might have paid for it the buffet was fairly unappetizing looking (as bad as what you get when it's included at competitors' places). The air conditi… lisää

A few disappointments marred an otherwise satisfactory experience. Hallways and common areas were very warm. Breakfast is not included and while I might have paid for it the buffet was fairly unappetizing looking (as bad as what you get when it's included at competitors' places). The air conditioner was very noisy and I would have had to change rooms had it not quieted down after an hour or so, And, finally, somehow our two-night stay got mishandled such that we were checked out after one night (as a no show) and had to be re-booked.

vähemmän

“Hotel staff needs customer service training”

Positive: Rooms are clean. Convenient location and some shopping/food within walking distance. About 10 parking spots near the front door are blocked off with cones for 4+ days. Hotel does not read/respond to chat messages in Hilton app. Someone came to the room to fix the TV and then turned … lisää

Positive: Rooms are clean. Convenient location and some shopping/food within walking distance. About 10 parking spots near the front door are blocked off with cones for 4+ days. Hotel does not read/respond to chat messages in Hilton app. Someone came to the room to fix the TV and then turned the heat on and turned the AC off (still need AC). Red light blinking on phone and front desk unable to resolve.

vähemmän