Courtyard By Marriott Newport News Yorktown

“Not following discount prices and room & hospitality experience”

The room smelled like cigarettes and urine. The hospitality.that was to be included was never included and was charged. Also the bar was not open when it had to be. Over priced after they said they were going to deduct what mistake was taken with the price and didn’t follow the app of purchase that… lisää

The room smelled like cigarettes and urine. The hospitality.that was to be included was never included and was charged. Also the bar was not open when it had to be. Over priced after they said they were going to deduct what mistake was taken with the price and didn’t follow the app of purchase that I gave them for the discount. I never had an issue before with this company and this was on of the worst ones I been too.

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“Dated”

I stay at many Courtyards and start with four stars as a base as the hotels are usually pretty nice. Nicer ones get 5, average/poor are rated lower. This one is easily a 3. It is old with lots of wear and tear, even with 'remodeled' rooms. The plank floors are scuffed and gouged, there are gobs of … lisää

I stay at many Courtyards and start with four stars as a base as the hotels are usually pretty nice. Nicer ones get 5, average/poor are rated lower. This one is easily a 3. It is old with lots of wear and tear, even with 'remodeled' rooms. The plank floors are scuffed and gouged, there are gobs of rust stains all around the bath and bathtub, the toilet seat was as loose as my dogs stools, etc. Additionally, the front desk person was as pleasant as a robot could be. The rooms did appear to be clean if you could get around the dated appearance. If I travel in this area again, I will look elsewhere.

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