Homewood Suites By Hilton Yorktown Newport News

“By far the best experience!”

This has been by far one of the most pleasant experiences I’ve had. If any of you follow my reviews, you know that I am a very difficult customer and a hard review, so that should speak as to how great this experience was. I want to first give a shout out to Karen, she was absolutely wonderful and… lisää

This has been by far one of the most pleasant experiences I’ve had. If any of you follow my reviews, you know that I am a very difficult customer and a hard review, so that should speak as to how great this experience was. I want to first give a shout out to Karen, she was absolutely wonderful and made me feel like I was a part of her family. This is just because that’s who she was. There was nothing initiated by me that would have made her have to behave that way, all of the staff at this location are some of the best staff in the industry. That coming from me says a lot. I don’t understand some reviewers saying that the rooms are not good. They are fresh, clean, and the beds are very comfortable. There were a few small issues such as a broken light shade in the kitchen, but everything else was handled so well that that’s hardly an issue. Someone else showed stained carpeting, ingeniously enough that is the pattern of the carpet, no doubt to hide stains, but pretty crafty! There was no trash laying around, it was quiet, and it was a really great experience. The breakfast in the morning was not lacking and each day had something a little different. It was not your typical “Hampton Inn“ breakfast, it was more than that. I can 1000% say that if I am ever in this area again, I will be back. It is so close to the Colosseum, the USS Wisconsin, Newport news, and other restaurants attractions, etc. To be fair, I will try to list some negatives, and this will be hard. I guess if I had to say something was wrong it would be that the hotel does not have a loading and unloading area, which is slightly frustrating, but not a dealbreaker I guess the only other complaint I have is times in the lobby the coffee was cold but again, not a real issue. One other thing that’s not really a complaint, but a design issue is that if you’re traveling with a family just take note that the sink and mirror are outside of the shower/toilet area. This is fine if you were one or two people, but if you are sleeping in the bedroom, there is no door separating the sink /closet area and the light will come right out into the bedroom area. Not a big deal, it’s a design thing but I guess it’s good to keep it on the radar. There is really no reason why you should not stay here so if it’s on your list, then I say do it! A+ well done staff!

vähemmän

“Anniversary 23”

Very nice place. Went for our anniversary. Staff was very helpful and attentive. Breakfast was good. Selections were on a schedule in the room. Terin very attentive to our questions. Karen also answered our questions quickly. I would stay again if in the area.