Hampton Inn Dulles Cascades

“Great customer service in a day and time where this is a rarety.”

Let me start off first by saying that I do not ususally leave a review on anything but today I had to. The front desk clerk that helped me this morning was a true professional and I had to leave him a positive review. Prekimi is his name. This gentleman not only solved my issues w another nights st… lisää

Let me start off first by saying that I do not ususally leave a review on anything but today I had to. The front desk clerk that helped me this morning was a true professional and I had to leave him a positive review. Prekimi is his name. This gentleman not only solved my issues w another nights stay but actually listened to my concerns and addressed them with great customer service. We also engaged in casual conversation and Prekimi was not judgmental nor negative and it led to this review. I trained customer service representatives for Verizon , American Express and EZ pass for 3 years so I know what good service is suppossed to look and feel like. Bravo to you Prekemi, I hope your owners understand the jewel they have in you and compensate you appropriately. J. Jabez Smith

vähemmän

“Free parking and free breakfast make a difference”

I’ve stayed at this hotel twice thus far and I’ve had a generally good experience both times. The free breakfast and free parking mean you don’t have to worry about these costs. Hotel prices in the DC area are so outrageous you don’t need to worry so much about so many added costs to your bill. The… lisää

I’ve stayed at this hotel twice thus far and I’ve had a generally good experience both times. The free breakfast and free parking mean you don’t have to worry about these costs. Hotel prices in the DC area are so outrageous you don’t need to worry so much about so many added costs to your bill. The first time I stayed in an executive king in August 2024 and the second time was in May 2025 in a 2 queen room. I preferred the executive king because of the wet bar and generally larger floor space. I was able to receive packages at the hotel with ease and the parking lot is large so you don’t need to worry about where you’re going to park if you come back late in the evening. What I didn’t like was that the hotel has a lot of construction going on around it and the hotel entrance is tricky to find. I also think the rooms are in need of updating. The AC in the executive king I stayed in had a terribly loud noise. I get cold very easily so I just switched off the AC during my stay. The reason for my 5 stars rating is because of the value you receive versus the price. However I have to admit that I was about to stay here for a third time but I cancelled my reservation because the price goes up quite a bit during weekdays making it more expensive than comparable hotels.

vähemmän

“This is a perfect hotel”

This hotel is truly magical. It impresses us more each time we visit. They pay attention to every detail, and the staff is carefully selected to ensure our stay is perfect every time. The manager greets us every morning with a warm smile, making us feel welcome. Even though our booking did not inc… lisää

This hotel is truly magical. It impresses us more each time we visit. They pay attention to every detail, and the staff is carefully selected to ensure our stay is perfect every time. The manager greets us every morning with a warm smile, making us feel welcome. Even though our booking did not include breakfast, upon checking in, we were informed that we could enjoy complimentary breakfast during our stay. The rooms are always very clean and exceed our expectations consistently. All the facilities, including the pool and fitness center, are well maintained. The fitness center is open 24 hours, which is fantastic. The shuttle service to Dallas International Airport is also very convenient.

vähemmän

“Good 1 night stay”

Stayed 1 night having arrived into Dulles - perfectly adequate for a first night, supermarket close by for some snacks, and a large, comfortable room. Free breakfast is always a bonus and was pretty good. Lots of construction taking place nearby but didn't disturb us. All in all suited us fine.