Holiday Inn Express Richmond - Midtown, an IHG Hotel

“Excellent stay and staff!”

Great experience! From check in to check out the staff was friendly and helpful! Nice room! Breakfast was hot, lots of variety, and good. Thankful to have stayed here!

“Fantastic hotel!”

Fantastic hotel experience! Large, quiet room with wonderful bed and luxurious linens! A microwave, fridge. Separate sofa sitting area with huge coffee table is amazing Great breakfast and lobby area. Makes you feel welcome. ATM machine in lobby with 24 hour fitness center, soda and snacks if nee… lisää

Fantastic hotel experience! Large, quiet room with wonderful bed and luxurious linens! A microwave, fridge. Separate sofa sitting area with huge coffee table is amazing Great breakfast and lobby area. Makes you feel welcome. ATM machine in lobby with 24 hour fitness center, soda and snacks if needed They really understand travelers Note: There is a great shopping mall right across the street with places to eat and shop. Thanks for a great stay! C.Perkins

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“Would stay again”

Clean room, surprising 8-story building a few miles off of I95. Worth the few extra miles as frankly some places to the north and east got poor reviews! Good breakfast, hot and cold, until 10 on weekends. The 2 ladies at the front helped me get a AAA rate and were lovely! (Cecelia I believe, and a… lisää

Clean room, surprising 8-story building a few miles off of I95. Worth the few extra miles as frankly some places to the north and east got poor reviews! Good breakfast, hot and cold, until 10 on weekends. The 2 ladies at the front helped me get a AAA rate and were lovely! (Cecelia I believe, and another woman with longer hair and a serene and kind spirit.)

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“Mixed review for this Holiday Inn Express”

I checked out today after a 5-night stay.  While the hotel itself was nicely appointed, the room was fine, and the breakfast was hot and efficient. I was very disappointed that my room was not cleaned for two consecutive nights. I arrived on Sunday, July 27th.  My room was cleaned the next day (… lisää

I checked out today after a 5-night stay.  While the hotel itself was nicely appointed, the room was fine, and the breakfast was hot and efficient. I was very disappointed that my room was not cleaned for two consecutive nights. I arrived on Sunday, July 27th.  My room was cleaned the next day (Monday) as well as on Tuesday.  However, on Wednesday, my room was not cleaned.  The front desk worker that evening was not very apologetic, and only told me that I could bring my dirty towels to the desk for replacement.  He told me that, actually, rooms should only be cleaned every other day and that I should expect the room to be cleaned on Thursday.  He said he would make a note to make sure it happened. The room was not cleaned on Thursday.  I, again, took my towels to the lobby, and was told that they had no idea why my room was skipped again. Also, only 1 elevator worked in the hotel all week, making for some long waits. The area around the hotel is somewhat dilapidated, but there is a nice-ish shopping area 1/2 mile from the hotel. Stay if the price is right for you, but there are better neighborhoods and more well-run hotels in Richmond, I would expect.

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