Wingate By Wyndham Richmond Short Pump

“Good hotel”

Overall room and common areas were clean. Staff was responsive and attentive to issues. Minor issues with rooms could be better addressed by management and the maintenance department. Breakfast was acceptable, offering more than just pastries and coffee. Very convenient to nearby restaurants and st… lisää

Overall room and common areas were clean. Staff was responsive and attentive to issues. Minor issues with rooms could be better addressed by management and the maintenance department. Breakfast was acceptable, offering more than just pastries and coffee. Very convenient to nearby restaurants and stores. This has been one of the better Wingate properties I have stayed at. I have stayed at this location four times in the last 6 months ('25/'26) and have recommended it to family members who have stayed here as well.

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“Okay if you just want to sleep”

Pros: Clean, spacious, comfortable room. Everything seemed to work, although we never tried the television. The furnishings appeared to be new. The lobby was inviting and check in was a snap. The basement parking garage was very convenient. It was very quiet. Cons: The breakfast was barely ade… lisää

Pros: Clean, spacious, comfortable room. Everything seemed to work, although we never tried the television. The furnishings appeared to be new. The lobby was inviting and check in was a snap. The basement parking garage was very convenient. It was very quiet. Cons: The breakfast was barely adequate and quite tasteless. The hallways were terribly worn and damaged. There was only one working elevator and one working ice machine for a 5-story hotel. The pool area was disgraceful. Mildewed walls, ceilings and floors, the telephone had been ripped off the wall, the hot tub (which could be seen in pictures online) had been cemented in, the restroom and water fountain were out of order, and the water was murky. I entered at 9 am and there were dirty towels strewn about from the night before, and no clean towels. I went to the desk to ask for pool towels and the attendant brought a total of three pool towels in for the entire day! I also was disappointed to find that there was no hand lotion in our bathroom as most hotels provide it, but I figured they just didn't want people taking it, but they would provide it if I asked. Nope, no hand lotion and no attempt to find me any. I might stay here again, but only if the price was very, very low.

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