Embassy Suites Springfield

“Wonderful Hotel and Staff is AMAZING!!!”

This hotel is wonderful. So much to praise! I visited for a corporate meeting and as soon as I walked in the door, I was greeted by several staff members welcoming me. I am only a Gold member and they treated me as if I was a Diamond Elite! The rooms are so nice I could move in there! The rest… lisää

This hotel is wonderful. So much to praise! I visited for a corporate meeting and as soon as I walked in the door, I was greeted by several staff members welcoming me. I am only a Gold member and they treated me as if I was a Diamond Elite! The rooms are so nice I could move in there! The restaurant was amazing, the banquet staff....amazing even engineering greeted me at one point. I was so impressed, I started taking names. These are just a few of the employees that I could get their names: Cassandra Lopez, Valentina Meija Carmen Rivera, Dino Delgadillo, Brandy Gonzales, Mohammad Qureshi, Suraya Abdulahi and Richard Hicks. My Star was the Chef....Chef Byron Molina. I eat my meat well done and he did not make any remarks like I usually get. He cooked it perfect. Came to my table and introduced himself and asked how my dinner was. WOW!!! Ever in the area....your loss if you don't stay here!

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“Very pleased with our stay at the Embassy Suites by Hilton in Springfield, VA.”

I would rate our stay as one of the best I have ever experienced. The complimentary breakfast was excellent (including made-to-order omelets). Our party was 6 adults plus two children under three years of age. We booked three suites. None of us were fans of the barn-style bathroom sliding doors… lisää

I would rate our stay as one of the best I have ever experienced. The complimentary breakfast was excellent (including made-to-order omelets). Our party was 6 adults plus two children under three years of age. We booked three suites. None of us were fans of the barn-style bathroom sliding doors (two of our three suites has them), and in fact, my only complaint is that in one of them the door was nearly non-functional. I requested maintenance to remedy that, but when they had not arrived by 9 pm, I called the front desk and cancelled that request. The staff did offer to move the affected members of our party, but they decided to stay put. The location of the pool at this property is unique in my experience, but I personally used it twice and found it to be satisfactory. We only stayed one night, but in my opinion, the price we paid (less than $200 per suite) was VERY reasonable. In addition to the complimentary breakfast, we also had dinner in the hotel's restaurant and were all very pleased with the quality and quantity of the food there. We did have a potential "hiccup" upon arrival. We arrived 90 minutes prior to the advertised check-in time, and were told our suites were not ready. My request to gain access to the pool for the two children in our party was initially rebuffed by the young man working the desk (put that down to his just doing his job), so I requested to speak to a manager. The manager arrived in less than five minutes and immediately provided us with access to the pool, so the "crisis" was averted. I did not get the manager's name, but was sure to tell him thank you again upon check-out the next morning. If I am ever in the Springfield, VA area again, I will definitely consider staying at this Embassy Suites property again!

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“6th floor is quiet”

We have been here before but this stay was different. This time our bathroom showers were not clean looking. Like it hasn't been cleaned in a while. The vents were dusty well. We had a room on the 6th floor which was very quiet. Breakfast is always good here except this time. This time the breakfa… lisää

We have been here before but this stay was different. This time our bathroom showers were not clean looking. Like it hasn't been cleaned in a while. The vents were dusty well. We had a room on the 6th floor which was very quiet. Breakfast is always good here except this time. This time the breakfast was not good, there was no bacon, no waffles or waffle maker. They served potatoes, eggs, grits, sausage gravy, cereal, no danishes or muffins. I was very unhappy with the selection.

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