Homewood Suites Williamsburg

“Customers, this is the place. Management, Give Shaniece a raise.”

First of all, I have to say a huge thank you to the TripAdvisor Community. We were going to stay at the Embassy Suites, but after seeing the reviews on here, we went with the Homewood Suites. I don't write short reviews, so please bear with me as I break down everything about this hotel. This i… lisää

First of all, I have to say a huge thank you to the TripAdvisor Community. We were going to stay at the Embassy Suites, but after seeing the reviews on here, we went with the Homewood Suites. I don't write short reviews, so please bear with me as I break down everything about this hotel. This is a FIVE STAR review on this property. If you're going to go to Williamsburg, I encourage you STRONGLY to consider this hotel. There were two groups of us. We stayed in the 2 Queen Suite Room and the 2 bedroom / 2 bathroom suite. The parking lot for this hotel is the perect size. All parking spaces are snug against the property so there is no long walk that you have to take to and from your car. We also noticed that there was a 7-Eleven right across the street, which was absolutely phenomenal. It's literally a cross-walk away across the street. We went to Busch Gard.ens; this hotel was about 10 minutes away from there (GPS will tell you more because it's going to recognize the line for parking as "heavy traffic on the route"). At Check-In, we were greeted by Shaniece. She was FABULOUS! She had a smile on our face and she saw how excited that we were to be on vacation together. She was cheering with us when we expressed how excited we were to be upgraded to the 2 bedroom suite. She gave a cheerful, thorough rundown of the amenities, and she was absolutely delightful. Shaniece deserves a raise - I have never had that incredible of an experience at check-in. She also helped out with breakfast and greeted myself and other guests by name to check on us to see how our stay was. Please make sure that she is recognized. She set a phenomenal tone for our vacation. After a long day's drive, being greeeted with that level of energy was the postiive recharge that we all needed. And then we got to the rooms, and OH MY GOD they were PRETTY! The 2 queen suite was MASSIVE. It had a full size kitchen, a living room, and a gorgeous bathroom setup with a sink area outside, and behind the bathroom door was the toilet and shower. The closets were massive! And then there was the 2 bedroom/2 bath suite. This suite is WORTH the extra money. My partner and I shared this suite with our roommate, and it was the perfect setup to be a home away from home. In the past, my biggest gripe with Homewood Suites floor plans was that the bathroom was inside the bedrooms. I am SO GLAD that this property was not set up that way. This was perfect. When you get to the hotel, there's the lobby level with the front desk, and then there's the Lower Lobby, which has the breakfast area, fitness center, and pool. The pool was really nice! It goes up to 5 feet deep, and it is an indoor pool. When you get inside the actual pool room, it is a little bit muggy and hot, but the pool itself is refreshing and cool. We went down to the pool and hung out for quite a bit. In fact, we spent most of the evening in the pool. It was cool that there was also a little bathroom that you can get to from the pool area. They also provide towels down there, so you don't have to bring your towels from the room! Also on the lower lobby was the coffee. The guy who works the evening shift was really cool about the coffee. Yall if you go to this hotel, please understand that the coffee canisters are on a different level than the actual front desk, so if the coffee is cold or if they're out of coffee, simply ask them to make more coffee and they will. The coffee was not fresh at 8 pm (which is understandable), but I let him know and he immediately said that he'd make a fresh pot. It was ready in 10 minutes. I was chill, he was chill, and I didn't have to go do a coffee run so I was happy. We played some games and then came down for hot coffee. Even after the breakfast is closed, the coffee is open 24 hours. During the mornings and mid-day time, the coffee was full and hot. We were SO HAPPY about this! The next day, when I came down at 8 pm, he was happy and smiling and let me know that fresh coffee was made. I didn't mind asking for coffee, but it was super cool that he already had it made. Let me be so clear, no part of this is a complaint. This stay was PERFECT. If having to ask someone politely to make coffee at 8 o clock at night ruins your stay, then please go stay at another hotel and let the rest of us enjoy the vibes that this amazing staff cultivates at this hotel. The breakfast was excellent. It's a hot breakfast, and on the days that we stayed they had chicken carnitas for breakfast burritos and eggs, and on the next day they had the carnitas, the eggs, and they also had bacon and breakfast potatoes. The waffle maker and the waffle batter was PERFECT. The breakfast staff was talkative, and Shaniece even stepped in to help. I'm so serious. Give Shaniece a raise. The little shop that they have right next to the front desk is nice, but just remember that there's a 7-eleven across the street. We used the TV's to plug in my laptop. I brought my own HDMI cord and power cord, and I was super excited to see that there were so many outlets close to the TV! I've stayed at hotels where you have to move the whole entertainment center to get to the outlets...not this one. Every aspect of this was perfection. We had 6 of us in the living room, and between the sofa, the living room chair, and the CUSHIONED BAR STOOLS (!!!) we had plenty of seating for all of us. And that living room chair was SO COMFORTABLE. I sat in it and almost fell asleep. The air conditioning was powerful! It was nice and cool in our room, and the overhead fans were not loud, but they generated some great air circulation as well. We had our room set ot 70 degrees, and it stayed right at that temperature for most of the day and night. We all slept so soundly, mostly because of the perfect air circulation. The bathrooms were great. The toilets took a little bit of time to refill after flushing. Our toilet is like that back home too, so I was used to that. The showers were great. My one recommendation about the shower is to make the showerheads adjustable. The height of the water is actually quite high. The water pressure and hot water temperature was great, though. The kitchen was PHENOMENAL. The ice maker worked quickly, and the fridge and freezer were perfect sizes to store our drinks and snacks. We did not cook anything, but we did see the little stovetop area. One thing we noticed is that the doors are a little large, so it takes a little bit of extra effort to open the closet doors, and the bedroom doors do not open quietly. Honestly, though, we'll take it. This did not ruin our trip. The room was exceptionally clean when we checked in. Everything about this hotel made our Williamsburg vacation excellent. Pros of this hotel: Breakfast quality, Temperature, room size, amenities, free coffee all day, the pool area, Shaniece Cons of this hotel: The size of the doors, the height of the showers. Honestly I would say 0 cons, but these are small things and they didn't impact.

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