Tru By Hilton Waco South

“Fresh and new needs new window shades”

I've stayed with the brand a couple times before, and I find it a bit austere to wear the Hilton brand. This one is as good as any other one wearing this brand. It's new, and everything is predictably fresh and clean. The desk staff was professional and courteous. They had generous lobby with so… lisää

I've stayed with the brand a couple times before, and I find it a bit austere to wear the Hilton brand. This one is as good as any other one wearing this brand. It's new, and everything is predictably fresh and clean. The desk staff was professional and courteous. They had generous lobby with some billiards going on, and a fire pit out back. The room was in predictably good condition except for the window shades. I have one thing to say about fancy motorized shades - DON'T! Anywhere they exist in a lodging room, I've never found them working in even one. Hotel guests are not smart enough to use them without tearing them up. They are always rippd/torn/gears stripped, where this room the black out shade was completely missing. These things are not fit for duty in guest rooms, and should never be installed. My bath was large with plenty of soap, towels, and accessories. In the room was a roll-around computer table, which was nice to get away from the output of the HVAC. All of that stuff was working properly. They have put in hard floors, rather than carpet, which is very welcome and I'm sure house keeping would rather have that than carpet. I had a view of an empty field out back, but there is a considerable amount of shopping within walking distance. At breakfast they had those pre-packaged omelettes, and dinner sausage similar to what we find at a BBQ restaurant. I don't find that to be an appropriate protein for breakfast. Of course there was cerial, all kinds of bread to toast, and the predictable things along with one of those automated pancake machines. I've never eaten one of those machine-made pancakes, but the device looks like a mess to clean and maintain, and they would be much better off with a self-serve waffle machine. I doubt I'll be back here, but there's nothing wrong with the place. If my car breaks down again I would use them again.

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“Meh”

I can not tell what audience the Tru brand is aimed at. It puts me in the mind of what I believe Motel 6 aims for, but the room rate charged by Tru is not that of Motel 6. The location is a problem - remote from highway access. Apparently staffing is an issue - the front desk was rarely manned when… lisää

I can not tell what audience the Tru brand is aimed at. It puts me in the mind of what I believe Motel 6 aims for, but the room rate charged by Tru is not that of Motel 6. The location is a problem - remote from highway access. Apparently staffing is an issue - the front desk was rarely manned when we passed.

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