Homewood Suites By Hilton Seattle-Issaquah Wa

“Very comfortable stay”

I traveled here for business and have stayed both at the Homewood Suites and the Hilton Garden Inn next door. The rooms are very clean and accessible. I like the kitchenette with a full fridge, dishwasher, and complimentary dish soap. The showers are step-in which I find more accessible than a tub … lisää

I traveled here for business and have stayed both at the Homewood Suites and the Hilton Garden Inn next door. The rooms are very clean and accessible. I like the kitchenette with a full fridge, dishwasher, and complimentary dish soap. The showers are step-in which I find more accessible than a tub you have to step over. I would happily book another stay here.

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“Badly needs some TLC”

We have stayed here a few times in the past, as well as at the Hilton Garden next door. This time we were there for a week while visiting family in Issaquah. While the front desk people were always very friendly and helpful, we noticed several things that needed maintenance or updating (see atta… lisää

We have stayed here a few times in the past, as well as at the Hilton Garden next door. This time we were there for a week while visiting family in Issaquah. While the front desk people were always very friendly and helpful, we noticed several things that needed maintenance or updating (see attached picture). One elevator had an "Out of Order" sign. We assumed that was a new problem. After a few days, however, another customer added a few words indicating it had been out of order for 2 months! I called this to the attention of the front desk, but a few days later and no one on the staff had removed the sign and put a new one up. No one was ever in the pool. We tried the hot top, but only one jet worked, and another worked partially. Breakfasts were OK, but they do get old after a week. Sometimes the staff was helpful, other times not. Our room gets a mixed review. The sofa bed (we used it only for sitting while watching TV or reading) was uncomfortable, something was broken in the frame. We pulled one of the bedroom chairs into the living room for better seating. Then we started to notice that the furniture didn't match, a minor problem but an indication that a major updating is needed in this hotel. That said, the heating/air conditioning worked fine, the bed was comfortable, and the every-other-day housekeeping was adequate.

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