Embassy Suites Charleston

“Travel Asstance”

Sam (valet) at Embassy Suites in Charleston, WV went ot of his way to help me find different lodging when this location was sold out. He kept me from crying and trying to figure out where to sleep in my rental vehicle!

“Great hotel, would stay again.”

Nice 7-story atrium, clean and comfortable room. Breakfast had bacon, pre-made pancakes, made-to-order omelets. Plenty of outlets and jacks in room. On the negative side, we had to wait 30 minutes for room to be cleaned, and parking is either valet ($20), parking garage X minutes away, or street pa… lisää

Nice 7-story atrium, clean and comfortable room. Breakfast had bacon, pre-made pancakes, made-to-order omelets. Plenty of outlets and jacks in room. On the negative side, we had to wait 30 minutes for room to be cleaned, and parking is either valet ($20), parking garage X minutes away, or street parking.

vähemmän

“Wonderful stay at the Embassy Suites”

We truly enjoyed our stay at the Embassy Suites. Even though there were several people checking in at the same time, the clerk kept her cool and even managed to greet each and every one with a genuine smile, both facial and with her voice. Our room was perfect - nice and cool - and very clean and c… lisää

We truly enjoyed our stay at the Embassy Suites. Even though there were several people checking in at the same time, the clerk kept her cool and even managed to greet each and every one with a genuine smile, both facial and with her voice. Our room was perfect - nice and cool - and very clean and comfortable.I loved the bath towels - nice & thick - and smelled fresh & clean. However, I was surprised there was no bar soap - neither at the sink nor shower. I did use the hand soap liquid, but I prefer a nice facial bar to clean my face with. The bed - so comfortable - I fell asleep immediately once my head hit the pillow. The nightly “Happy Hour” is a nice wind-down time after being on the road all day. The bartender handled the crowd efficiently and professionally with a smile as well. And the appetizers….what a selection!! Another nice thing, there was plenty of seating to accommodate the sold out crowd. Breakfast the next morning was absolutely scrumptious! My cooked-to-order omelette was perfect. Oh - BTW, the in-room coffee is EXCELLENT!!! And even though the hotel was sold out (there were tons of kids there attending cheer and volleyball camps) creating lots of noise, once back in your room - quiet serenity. We (there were 4 of us) elected to eat dinner at the hotel restaurant - the burgers & fried chicken were excellent. Check-out the next morning was flawless. Keeping in mind this hotel is in downtown Charleston, parking was a bit challenging. They had several handicap parking spaces along the front side of the hotel and these were free. Valet parking was $21 per night, or you could park a block away (with a tag provided by the hotel) for free. All in all, we had a wonderful stay and would definitely choose this Embassy Suites again.

vähemmän

“Average hotel, worth it for the night”

If it wasn’t for Jerry the bell hop, this review would be much lower. He was very kind and helpful when we arrived late with our family. The breakfast buffet was very good. Our room was not very clean. Lots of other people’s hair and a strange spot in the tub. Needless to say we did not use the s… lisää

If it wasn’t for Jerry the bell hop, this review would be much lower. He was very kind and helpful when we arrived late with our family. The breakfast buffet was very good. Our room was not very clean. Lots of other people’s hair and a strange spot in the tub. Needless to say we did not use the shower. Decent price.

vähemmän