Hampton Inn & Suites Wheeling- The Highlands

“Outstanding”

During our drive home from New York to Illinois we frequently stop overnight in Washington, PA. Since some of our Washington choices have needed renovations, I explored other options and chose the Triadelphia Hampton Inn & Suites—less than 30 miles from Washington, PA, and a little closer to home. … lisää

During our drive home from New York to Illinois we frequently stop overnight in Washington, PA. Since some of our Washington choices have needed renovations, I explored other options and chose the Triadelphia Hampton Inn & Suites—less than 30 miles from Washington, PA, and a little closer to home. The receptionist at check-in was friendly and helpful. Since this was our first visit, she upgraded us to a King suite. This was one of the nicest and cleanest Hampton Inns we’ve stayed in. Our suite was comfortable and perfect for our needs. The quality and freshness of the food at the breakfast buffet was better than other similar hotel stays. Highly recommend!

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“We Love the Hampton Inn Facilities; this one was a disappointment”

We are loyal-happy customers of the Hampton Inn facilities. Typically, after check out we receive a survey regarding our stay. This Hampton Inn & Suites Wheeling, West Virginia-The Highlands did not ask for feedback. Good news- The staff as usual is very professional, courteous and helpful. Not s… lisää

We are loyal-happy customers of the Hampton Inn facilities. Typically, after check out we receive a survey regarding our stay. This Hampton Inn & Suites Wheeling, West Virginia-The Highlands did not ask for feedback. Good news- The staff as usual is very professional, courteous and helpful. Not so good news- this facility, even though shows wear-age.. {but doesn't have to reflect neglect}, did not meet the consistent level of facility upkeep. At first I thought it might not really be a Hampton Inn given the lack of detail to repair and specific housekeeping. This hotel which is just off the exit where Cabella is located from I-70 before Wheeling West Virginia is close to many good eateries/restaurants. And it's nice to have a Wal-Mart almost directly behind the property. Am not usually critical --- but this was a disappointment.

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“Okay but needs some attention.”

When I stayed here the exterior was being painted and all the windows had been covered with paper. I asked for a room that wasn't papered over and was told ALL the windows were covered. I eventually realized the room also had no air conditioning or heat. I checked in so late I put up with it. The n… lisää

When I stayed here the exterior was being painted and all the windows had been covered with paper. I asked for a room that wasn't papered over and was told ALL the windows were covered. I eventually realized the room also had no air conditioning or heat. I checked in so late I put up with it. The next day they moved me to another room where - surprise - no paper on the windows and the AC was working. Turned out the painters had papered over all the air vents for the AC/Heat units and were having to undo their mistake. So - not the hotel's fault technically, I just happened to catch them those days. The desk staff was mostly pleasant. I don't require shining faces at the desk so if it doesn't happen I don't notice. The rooms, however, need renovation. While spacious, they feel a little old fashioned. The lighting is a bit dim. They're probably as clean as they can be but they're old enough that they'll never sparkle again. But everything worked - the fridge, the microwave. Even the shower drained properly. So - no startling complaints. Outside there was so much heavy equipment (for the painters) that half the parking spaces in front were roped off. Again, not a permanent situation, but not a nice surprise. I looked at the breakfast buffet and it was minimal: scrambled eggs, sausage waffle maker. That's pretty much it. There's a Bob Evans just down the hill and I went there. The immediate area is covered with at least a dozen very good franchise restaurants. Longhorn, Chipotle, Olive Garden, etc. There's even a Cold Stone Creamery. So there's lots of eating choices. Also stores like Koh's, Walmart, Books a Million, TJ Max, 14-screen theater, a HUGE Cabelas... You're not isolated here. But the hotel itself was just OK. I stay at Hampton Inns fairly often and rely on a level of quality that this place didn't quite hit. But if all you need is a night of good sleep, this does fine.

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