Springhill Suites Wisconsin Dells

“Nice”

A clean hotel in a good location. Housekeeping was excellent and did a great job. The breakfast is nice in the morning, although it can be very crowded. The walls are thin and you can hear everything going on in other rooms. I always use my app to check in/out but the staff were not very friend… lisää

A clean hotel in a good location. Housekeeping was excellent and did a great job. The breakfast is nice in the morning, although it can be very crowded. The walls are thin and you can hear everything going on in other rooms. I always use my app to check in/out but the staff were not very friendly. I had to get a physical card key at one point because the app wasn’t functioning properly. The front desk staff did their job but my husband and I both agreed staff was not friendly and it seemed none of them would smile or greet us when we saw them.

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“Very clean & comfortable. Noise from road was very loud. fire alarm after midnight was shocking & alarming.”

Cleanest hotel we’ve been in in a long time. Our room was too close to the road. Traffic never seemed to stop. Didn’t get much sleep after the midnight fire alarm went off. Talk about a shock to your system to wake up and go outside when it’s in the 40s. Otherwise, beds were very comfortable. Brea… lisää

Cleanest hotel we’ve been in in a long time. Our room was too close to the road. Traffic never seemed to stop. Didn’t get much sleep after the midnight fire alarm went off. Talk about a shock to your system to wake up and go outside when it’s in the 40s. Otherwise, beds were very comfortable. Breakfast was good

vähemmän

“Nice property abysmal staff”

I was pleasantly surprised that this property appears to be either new or recently remodeled. As a very frequent Marriott customer I have come to expect what has become the Marriott brand properties are old, tired, run-down and in dire need of maintenance, bit I have no complaints about this … lisää

I was pleasantly surprised that this property appears to be either new or recently remodeled. As a very frequent Marriott customer I have come to expect what has become the Marriott brand properties are old, tired, run-down and in dire need of maintenance, bit I have no complaints about this property in that respect. However , as others have said the staff is just rude and unprofessional. When I arrived ( I had checked in on line) the person behind the desk was a guy sitting down... on his phone and apparently not a front desk person, he looked at me with contempt when I said I was here to check in. Finally, without even getting up he yelled FERNAAAAAANDO SOMEONE IS HERE TO CHECK IN !! Finally "Fernando" arrived yikes. What an attitude. Just horrible. She did the very minimal she could. We asked the best side to park based on where our room was..her response ? you can park anywhere. Yes, I know I can park "anywhere" but...which side is the closest to our room? FERNAAAAADO just made up an answer...because she told us the wrong side.. Honestly does Marriott not have any pride anymore? Of course, nobody is ever at the desk when you have a question or need assistance. The breakfast was adequate we were here on a weekend so jam-packed crowded with children, the minimal staff can barely keep the food/coffee refreshed.

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