Courtyard Milwaukee Airport

“Courtyard Offers Clean, Comfortable Stay”

The Courtyard Milwaukee Airport was a very pleasant stay. It offers clean rooms, at a reasonable price. The staff is very friendly. The hotel looks like it has been recently remodeled, with a modern flair. Our booking listed free breakfast but was a listing error. No worries. The hotel gave u… lisää

The Courtyard Milwaukee Airport was a very pleasant stay. It offers clean rooms, at a reasonable price. The staff is very friendly. The hotel looks like it has been recently remodeled, with a modern flair. Our booking listed free breakfast but was a listing error. No worries. The hotel gave us vouchers for free breakfast at their bistro. There are three restaurants which are within feet of the hotel. I would recommend this hotel for a stay in Milwaukee.

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“THANK you ALL for a wonderful experience!”

I flew into Milwaukee for a funeral, with a change of jacket and shirt, arrived 50 minutes early (bonus) where I attended a Celebration of Life for a 24 year old with a lifelong disability who led an amazing life, largely due to her incredible parents and siblings. The service was beautiful and so … lisää

I flew into Milwaukee for a funeral, with a change of jacket and shirt, arrived 50 minutes early (bonus) where I attended a Celebration of Life for a 24 year old with a lifelong disability who led an amazing life, largely due to her incredible parents and siblings. The service was beautiful and so grateful I made the effort to go. I expected to fly home the same day...and sadly my connecting flight to Detroit was delayed so I ended up staying overnight in Milwaukee and fly through Atlanta to avoid any additional delays the next morning. So far, so good! I called into Delta once I realized what was happening and avoided a massive line. I used points to book a hotel, again did not want to wait in a 100+ person line. I booked the Courtyard by Marriott/Milwaukee Airport. I called and they sent a bus to pick me up. Kurt was a wonderful and entertaining driver, and a passionate Packer's fan! I enjoyed listening to his story and took my mind off of not getting home in time for our brunch the next morning. When I arrived, Monica kindly and warmly greeted me and unknowingly upgraded me to a suite, very kind. She provided me with some personal amenities as I was not prepared! She also delivered some water to my room, thank you! The room was spacious, very comfortable and helped make a difficult situation a little better. When I was leaving this morning, the lady at the desk was gracious, gave me some change, envelopes and we talked about the Courtyard experience. Courtyard's may not be the most luxurious properties yet they are comfortable and do the trick! Most importantly their people are truly *****! Thank you to the lady that checked me out and the gentleman that drove me to the airport - truly appreciated! Overall a great experience for a difficult situation!

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“Nice stay”

Room was clean and very comfortable and plenty of room. The bed was very comfortable and the room was quiet. I gave 4 stars because of our bistro experience. The bistro was TERRIBLE and expensive. Had to wait for service. The avocado toast had more greens and very little avocado. The hard-bo… lisää

Room was clean and very comfortable and plenty of room. The bed was very comfortable and the room was quiet. I gave 4 stars because of our bistro experience. The bistro was TERRIBLE and expensive. Had to wait for service. The avocado toast had more greens and very little avocado. The hard-boiled egg was dark grey. Yuck and no one at the counter to exchange.

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“So So ...”

There wasn't anything particularly wrong with this Courtyard. I would say it had what I'm used to from a Courtyard. There were just a lot of little things not quite right. Let me start by saying that the staff was very friendly. Here are some observations in no particular order ... The pool was … lisää

There wasn't anything particularly wrong with this Courtyard. I would say it had what I'm used to from a Courtyard. There were just a lot of little things not quite right. Let me start by saying that the staff was very friendly. Here are some observations in no particular order ... The pool was closed the entire week I was there. I read in a review somewhere else that guests observed that on or before July 14 and were disappointed as they had planned for their children to go there. It is a small pool but still. Maybe the hotel needs to send out a heads up to people. I mean I received tons of unnecessary emails about my stay already. The entire week the wipes in the gym were empty. I pointed that out on day one and was told housekeeping was going to take care of it. There were also no towels. The second day I ran into somebody and they brought pool towels which were a bit too large but they worked. Throughout the week towels kept piling up as nobody emptied the basket. The hotel is clean but could use a little refresher here and there. I appreciate the shampoo/conditioner/body wash containers for generating less plastic waste in the shower but the latter was empty. I went to the front desk and they had a new one waiting for me when I got back in the evening. The tables in the bistro area could probably be wiped a bit more frequently. I saw somebody coming to the bistro with an empty ice bucket asking for ice. I suspect there was a broken ice machine. Breakfast is served until 9:30 AM but I saw three people turned away at 9:24 AM with the excuse that she was there by herself and breakfast closed at 9:30 AM. I guess she at least offered to serve Starbucks. I get that that was the end of the shift but true service is if you stay a few minutes longer to make your customers happy. This is probably the worst of the things I observed. I think all of this could be a management problem and also a problem with being understaffed. I saw the same person at the front desk in the evening when I checked in and the following morning. Then she was in the bistro that evening and again the next morning. That shows great work ethic and maybe she should always be there for breakfast. I wasn't dissatisfied overall and got what I expected. I just wanted to share these observations hoping that management will see it to make adjustments.

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