Chateau Royal Beach Resort And Spa

“A great experience overall”

We had a lovely stay at the Chateau Royal. In a calm environment, all staff were professional and friendly. The room was clean and modern, with robes and slippers and a terrace with exceptional views of the sea. The spa was a great experience. The food was good and fresh at breakfast and dinner. … lisää

We had a lovely stay at the Chateau Royal. In a calm environment, all staff were professional and friendly. The room was clean and modern, with robes and slippers and a terrace with exceptional views of the sea. The spa was a great experience. The food was good and fresh at breakfast and dinner. A short walk to cafes and shops at Anse Vata and plenty of activities to enjoy.

vähemmän

“Good family style accommodation”

Good size clean rooms Great location Average service No poolside drinks or food service available Food / drinks very expensive

“Beach was amazing”

The hotel was really amazing , they even upgraded us which was a lovely gesture for staying for 6 nights . Hotel had beach access which is really good . Clean rooms - Also the pool is good but spa has many conditions before you can enter . Great that hotel has laundry room. The restaurants were ok … lisää

The hotel was really amazing , they even upgraded us which was a lovely gesture for staying for 6 nights . Hotel had beach access which is really good . Clean rooms - Also the pool is good but spa has many conditions before you can enter . Great that hotel has laundry room. The restaurants were ok but more selection down the road 7-8 min walk . A very good restaurant close by - Le Roof which is a must to try . The downside was housekeeping doesn’t do a great job servicing rooms . We had a dead moth which was there for 5 days . Have a pic . Sheets not changed in the 5 days and not vacuumed regularly. I was charged for water 2900 xpf when other customers had free water in their rooms . I tried to explain reception but she insisted room service has a charge when I said it should be complimentary if others received it and I didn’t . I had an early morning flight so checked out previous night . Next morning reception asks me to pay again . I didn’t have time was getting late to analyse the bill so just paid another 1030xpf . Don’t event have a copy of bill to check now.

vähemmän

“Slightly short of five star!”

The hotel is beautiful and is located in a perfect spot - a 10 min walk to the shopping precinct, medial centre etc. The hotel is well kept and is super clean - the cleaning staff do an absolutely amazing job! A family stay for me with young kids saw the menu - particularly dinner options - extre… lisää

The hotel is beautiful and is located in a perfect spot - a 10 min walk to the shopping precinct, medial centre etc. The hotel is well kept and is super clean - the cleaning staff do an absolutely amazing job! A family stay for me with young kids saw the menu - particularly dinner options - extremely limited. It would be super great if there was some kids meals available at all times of the day (and night). There were a few staff in particular - Cecilia in the breakfast restaurant, and one other younger male (didn’t catch his name but he was on tonight) - that really went above and beyond to accomodate. I can’t thank you enough! Your efforts to assist where the hotel failed cannot be understated. In general the food options for breakfast and dinner were a little limited - would have liked to see some pizzas maybe for dinner or more wholesome meals for families who don’t want to disturb everyone at the fancier restaurant. And more meat options for non seafood eaters. In general the food came quickly, even in room dining, but it was noticeable that as the restaurants got busier the staff got more stressed and there were delays. A shame the pool bar wasn’t open - for a mom travelling alone with kids - trying to manage drinks and food without carting all the kids in their wet clothes up and down the stairs into the inside bar was difficult. I heard many people by the pool comment the same (and they had no kids). Overall we loved our stay. Some of the prior reviews had me a little worried but the hotel really is great. Probably less resort feel but nonetheless fabulous. Some things that would make it extra - ontop of those already suggested, would be kids club or even a kids playground. There seemed to be quite a bit of space on hotel grounds so that could be an idea to get the venue more family friendly! Thank you for a great 10 days!

vähemmän