Hilton Garden Inn Samarkand

“Amazing Staff and Hotel”

We had such an amazing experience at this Hilton Garden Inn, that we ended up booking another night towards the end of our trip as well. We booked a King Size room, but both times due to my Gold Status, we were upgraded to a King Deluxe Room. Upon entry, we were gifted a box filled with nuts, drie… lisää

We had such an amazing experience at this Hilton Garden Inn, that we ended up booking another night towards the end of our trip as well. We booked a King Size room, but both times due to my Gold Status, we were upgraded to a King Deluxe Room. Upon entry, we were gifted a box filled with nuts, dried fruits, and a personalized card from the manager welcoming us to the hotel. Everything was super clean and modern inside, with black out curtains, and quiet working AC to cool off the room. Included in our stay was the breakfast, which was a very large buffet with many hot and cold options. We opted for dinner at the property during our stay -- the options were a la carte, and everything we had was tasty and delicious. We loved sitting outside dining, on one of the many couches. Just a note... not that it was a big deal for us, but it's a dry hotel. You can bring alcohol in to drink in your room, but they do not serve it on the property grounds. The sauna and the spa that is located downstairs was incredible. We wished we were there longer to book one of the very affordable massages, but we opted to just use the pool and try out the many different types of saunas. The whole area was incredibly well maintained, clean, and relaxing. Also, we had been traveling for quite some time, and were super pleased to find out that they offer use of a washer/dryer on the ground floor for free for guests. You just have to purchase a detergent pod from the desk if you don't have your own. This was a huge and convenient help for us during our stay. Lastly, the staff was absolutely incredible. Everyone we met at the front desk was so friendly and accommodating, even remembering us and welcoming us back after we returned many days later. We even bumped into the manager in the elevator and he personally welcomed us and knew who we were because he had written our welcome card! We have traveled to many places around the world... and the service at this hotel --from the facilities to the staff was top-notch. We would definitely return again!

vähemmän

“A Samarkand experience and learning for all ...”

Great service from front desk - all staff were hands on and problem solvers and smiling unlike our general experience with guides and cab drivers. Its a clean and quiet hotel. The manager Amonov Amirjon needs special mention. He was amazing !!! Heres what happened - The cash machine of Kapitalba… lisää

Great service from front desk - all staff were hands on and problem solvers and smiling unlike our general experience with guides and cab drivers. Its a clean and quiet hotel. The manager Amonov Amirjon needs special mention. He was amazing !!! Heres what happened - The cash machine of Kapitalbank took my money and no exchange cash came out !!! The hotel rung the bank many times but they refused to come and open the machine. They said it would take 5 days to return the money !!!! iTS A SCAM!!!! No tourist stays for 5 days in Samarkand. !!! Amir fought for us - and since we were leaving he personally arranged the money to ensure we were compensated. The other staff was also very sympathetic. It's great to have such a hotel in a country where you have a language challenge. ADVICE- do not use KapitalBank machines ... you will not get your money back!!!! And they are totally non caring. '

vähemmän

“Nice service”

Good work of Khumoyun. Thanks a lot

“Vacation in Samarkand”

Exceptional service and truly outstanding hospitality. The team demonstrated the highest level of professionalism, attentiveness, and genuine care for every guest. Everything was perfectly organized, creating a memorable and seamless experience. A true example of world-class standards highly recomm… lisää

Exceptional service and truly outstanding hospitality. The team demonstrated the highest level of professionalism, attentiveness, and genuine care for every guest. Everything was perfectly organized, creating a memorable and seamless experience. A true example of world-class standards highly recommended.

vähemmän