Grand Hotel and Casino

“Lovely family holiday”

Fantastic rooms with very cold air conditioning which is needed in Vanuatu heat. Staff are very friendly. Meals are excellent and cocktails are even better. Would definitely return as had a wonderful holiday with the family. The rooms are spacious and very clean. The view from the room is magical.

“A Christmas Holiday”

We booked via a fabulous travel agent. Lots of things disappointing us, awful Christmas lunch, lack of fresh towels in our room, small roaches in our room on several occasions, left a few coins out on the desk and they were gone when we returned to our room, reusing of pineapples for drinks and q... lisää

We booked via a fabulous travel agent. Lots of things disappointing us, awful Christmas lunch, lack of fresh towels in our room, small roaches in our room on several occasions, left a few coins out on the desk and they were gone when we returned to our room, reusing of pineapples for drinks and quite expensive.

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“Good location, comfortable room, friendly vibe”

Good location beside Port Vila Harbour, in town close to restaurants and cafes, grocery and other stores, markets, currency exchange, tourism office and other services. Started my holiday here to experience the capital and organise my currency, mobile sim card and day trips/tours. Took daily walk... lisää

Good location beside Port Vila Harbour, in town close to restaurants and cafes, grocery and other stores, markets, currency exchange, tourism office and other services. Started my holiday here to experience the capital and organise my currency, mobile sim card and day trips/tours. Took daily walks to the nearby bay promenade with its markets, cafes and parks. The hotel is the tallest building in Vila. From my higher floor deluxe room there were nice views of the harbour; sit on the balcony and watch the sunset. Good size room with large bed, small writing desk, good cupboard and drawer space, bedside tables with lamps, smooth tiled floor (take care, slippery when wet), small fridge, jug, coffee and selection of tea bags (black, green, earl grey, mint), separate tub and shower, basic toiletries (shampoo, conditioner, body wash), free wi-fi (okay to poor connection), tv, iron, daily housekeeping. The pool area was nice with lounges (only a few with umbrellas) and view of the bay (a shame about the wire fencing along the harbour edge). Pool size was just long enough to swim laps. Pool bar was closed while I was visiting but you can order at lobby bar and they bring drinks etc out to you (might be nice if someone came out to pool area occasionally to see if any guests would like any refreshments). Be careful in the pool bathroom as the floor is extremely slippery when wet (as it will be if you have just jumped out of the pool); I just saved myself in time from a nasty fall. Pool open sunrise to sunset so no early night swimming. Very friendly and helpful reception, and all the staff. Make you feel welcome. Lobby and restaurant are good. Enjoyed one breakfast at the hotel. Several room service meals were okay but probably better to eat in the restaurant or in town. No functional tour desk. A few negatives - noise from the nearby shipyard and LIT nightclub with its boom boom beat till 3 am (though the hotel has put in heavy glass balcony doors that help reduce most of the noise), congested hotel front (little parking or footpath area), balconies are close to one another and their position reduces some room privacy, wine glasses provided but no cork screw or bottle opener (bar offered to send someone to room to open my bottle but there were none available to borrow), water runs from shower into the room making the floor slippery. Despite the few negs I enjoyed my stay at the hotel. It is in a good location, handy to attractions and services of Port Vila. Comfortable room, friendly staff.

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