San Premium Hotel

“Central location, modern rooms, friendly and helpful staff. A hidden gem in Hanoi!”

Everything about our stay was top class. Firstly, the location is ideal as the hotel is situated in Old Quarter. We were welcomed with drinks and fresh fruit when we arrived, before being shown to our room which was spacious, clean and modern. The staff were very accommodating, ensuring we could st… lisää

Everything about our stay was top class. Firstly, the location is ideal as the hotel is situated in Old Quarter. We were welcomed with drinks and fresh fruit when we arrived, before being shown to our room which was spacious, clean and modern. The staff were very accommodating, ensuring we could stay together as a group by organising an interconnecting room for us. The breakfast each morning was beautiful, including fresh food which catered for all. Ellie and Julie in reception were incredibly helpful to us during our stay, between organising a trip to Halong Bay for us, booking taxis and sharing tips about Hanoi. We would highly recommend this hotel if visiting Hanoi.

vähemmän

“A peaceful gem in the heart of Hanoi — truly unforgettable!”

If you're looking for a quiet, cozy retreat amidst the chaos of Hanoi, San Premium Hotel is the perfect place. Just a few steps away from the local market, Train Street, delicious restaurans, and all the charm of the Old Quarter — yet the hotel remains surprisingly calm and peaceful. From the mome… lisää

If you're looking for a quiet, cozy retreat amidst the chaos of Hanoi, San Premium Hotel is the perfect place. Just a few steps away from the local market, Train Street, delicious restaurans, and all the charm of the Old Quarter — yet the hotel remains surprisingly calm and peaceful. From the moment I arrived, I was impressed by the warmth and professionalism of the staff. Be sure to reach out to Aimee — she helped me organize everything from airport transfers to day trips and even last-minute requests, all handled smoothly and at very reasonable prices. You can simply follow her suggestions and enjoy your trip stress-free. The rooms are beautifully designed, super clean, and very comfortable. Breakfast was delicious, and I truly hope the hotel will soon open their in-house restaurant for lunch and dinner as well. What sets this hotel apart is its outstanding service. Even laundry was returned quickly, neatly folded, and priced by the kilo — so convenient! Aimee and her team are exceptional. If I ever owned a hotel, I would want to hire each and every one of them. Their attention to detail, kindness, and genuine hospitality made me feel completely at home. Thank you for making my Hanoi trip so special. I can’t wait to return!

vähemmän

“Good value for money”

Good for value for money hotel. Staff really tried. Great location. Property feeling a little ages and older but staff were great. Comfortable room good air conditioning and we had a terrace/balcony. However a little noisy due to building works going on around property. Breakfast was satisfactory.

“Great option for family connecting rooms in a good location”

Booked two family connecting rooms for two nights (Friday and Sunday) through Expedia for a good rate ($65/night/room). For some reason, the pricing on Expedia was better than the options from the hotel directly. We were only in Hanoi for 2 separate nights since we had an overnight cruise in Lan … lisää

Booked two family connecting rooms for two nights (Friday and Sunday) through Expedia for a good rate ($65/night/room). For some reason, the pricing on Expedia was better than the options from the hotel directly. We were only in Hanoi for 2 separate nights since we had an overnight cruise in Lan Han for Sat/Sunday. The location is great - within the old quarter and about a 15 minute walk to the Hoan Kiem pond. The employees provided great service. Very accommodating and nice. I think it was Aimee who checked us in and she was lovely! The rooms were spacious and perfect for our needs. My sister and her family had one connecting space and me, my mom and nephew took the other room. The family connecting rooms have one queen bed in one room and the connecting room has two twin beds -- each space has its own bathroom. Beds were comfortable. The a/c worked great. The main issue they had while we were there were the elevators - they would act up and not work for a few hours and the maintenance person had to fix it. So if you caught it at a bad time (with luggage), it's a little annoying, but the staff were always available to help. Other times I just took the stairs. The breakfast buffet was delicious. Regional eats + some American items for those who want bacon, etc. They had chicken pho one morning and it was really good! You can also get eggs to order. Also, plenty of fresh fruit and viet yogurt. The gym was perfectly fine. Used it one morning - it was warm unless you were underneath the a/c. The hotel kept our big luggage for the one night we were on the cruise. Overall, great stay in a lively area! Highly recommend!

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