Bab Al Nojoum Bateen Liwa

“We will ABSOLUTELY be back.”

I love Liwa and the empty quarter, I personally find it one of the most beautiful places in the world. We usually stay at a different hotel on our frequent visits to the area. As this was an anniversary present to my husband I decided to try something different. Boy am I glad I did. The location of… lisää

I love Liwa and the empty quarter, I personally find it one of the most beautiful places in the world. We usually stay at a different hotel on our frequent visits to the area. As this was an anniversary present to my husband I decided to try something different. Boy am I glad I did. The location of this hotel is phenomenal. You really feel like you’re in the middle of nowhere. The staff are fabulous. Genuinely caring and attentive. The quality of the food was fabulous and beautifully prepared. I found the dinner menu slightly limited but with that being said it is the end of the low season and the hotel was almost empty so i understand not having an extensive menu at this time of year. Breakfast was lovely and all freshly prepared. Pool is amazing. We will absolutely be back. Thank you to everyone.

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“Great location and atmosphere but bad food and restaurant service”

The hotel and infrastructure is great, but the service in the restaurant was so slow and food was not tasty at all (very fatty, unhealthy, cold). The changing cheff and menu could make this place so better

“Amazing location , Average hotel”

What makes this hotel spectacular is the location - dunes as far as the eye can see with amazing views. Lots of opportunity to walk and play in the dunes. The rooms are nice with direct dune access and great views. The rooms have a mini-kitchenette which is very useful. On the down side , there … lisää

What makes this hotel spectacular is the location - dunes as far as the eye can see with amazing views. Lots of opportunity to walk and play in the dunes. The rooms are nice with direct dune access and great views. The rooms have a mini-kitchenette which is very useful. On the down side , there was a very bad smell outside on the patio where the plunge pool is which spoiled the outside. The shower was open and completely flooded the bathroom every time which is annoying and unsafe. The food was ok but nothing special and overall a bit disappointing - you won’t go hungry but probably also won’t come back just for the food either. When we checked in we were given a list of complimentary activities. When we tried to actually book on of the activities the next day it took multiple calls and no one seemed to have any idea what we were talking about. In the end we were directed to another activity instead. This was dune tobogganing which was lots of fun but not what we had intended. After that we didn’t try and book any of the other activities again. We did see other people doing kite flying and archery so some activists were taking place but it seemed very disorganised. The pool is nice and very scenic but they missed a trick in not making it an infinity pool which would have been amazing. The darts were broken and lost so we couldn’t do that. The table tennis ball was cracked so we also couldn’t do that. It was very disappointing that basic facility items were not maintained. With some exceptions the service overall was not good and several times we had to wait a long time or request the same thing multiple times. The staff were mostly very friendly. At check-out the bill was incorrect and I had to get it corrected. It’s never nice being overcharged. With much better organisation and better attention to detail this could be a very nice hotel but currently it’s a very average ( mid 4 star) hotel in an amazing location.

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