Vida Beach Resort Umm Al Quwain

“Outstanding Service That Made Our Stay Special”

Great location with a peaceful and relaxing atmosphere. The staff were amazing throughout our stay. A special mention to Diya and David at the Origin restaurant, despite being extremely busy, they took the time to attend to everyone’s needs with genuine care and attentiveness. Their effort and hosp… lisää

Great location with a peaceful and relaxing atmosphere. The staff were amazing throughout our stay. A special mention to Diya and David at the Origin restaurant, despite being extremely busy, they took the time to attend to everyone’s needs with genuine care and attentiveness. Their effort and hospitality were truly commendable. In fact, all the staff were wonderful, always supporting guests with a smile, which made the overall experience even more memorable. Their effort and hospitality were truly commendable.

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“Love the breakfast”

Everything is perfect and mostly diya serves us Indian alu paratha which was very tasty , really appreciate and love the breakfast buffet. Love to visit again and again

“Had a great time :))”

We stayed at this hotel for one night and had a wonderful time. The staff were very nice, polite, and welcoming, which made our stay even more enjoyable. The food was also great and we really liked it. The only downside was the broken tiles in the swimming pool, which could be improved. Overall, i… lisää

We stayed at this hotel for one night and had a wonderful time. The staff were very nice, polite, and welcoming, which made our stay even more enjoyable. The food was also great and we really liked it. The only downside was the broken tiles in the swimming pool, which could be improved. Overall, it was a lovely experience.

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“Family Staycation.”

VIDA UMM AL QUWAIN I would give 3.5 out of 5 but that’s not an option 😊 I spent 3 nights at Vida as part of a family staycation over the School Eid break. The hotel has a lot of good points but also a few points that I feel let it down from being a true 5* resort. *STAFF* The biggest positive wh… lisää

VIDA UMM AL QUWAIN I would give 3.5 out of 5 but that’s not an option 😊 I spent 3 nights at Vida as part of a family staycation over the School Eid break. The hotel has a lot of good points but also a few points that I feel let it down from being a true 5* resort. *STAFF* The biggest positive which has to be called out are the amazing staff. The staff are excellent in the service they provide, their engagement with customers and overall hospitality from the top down. Vijay (Duty Manager) Jaffer (Head Chef) who who visited us daily to engage in conversation and offer my son - who has allergies - alternate options that his team would cook especially for him. He was top class. There was also Sadam (who served us in the restaurant) along with Esther who looked after us each morning at breakfast and Elisa the Sales Manager. Lastly, but not least, we have to mention Artem the Reservations manager, who changed and upgraded our rooms without pause after a small mishap. *ROOMS* The rooms were spacious and very comfortable, but weirdly shower gels have restricted access. They’re locked up in such a way that you can barely get soap out of the dispenser because of the poorly designed housing they are encased in. Also the A/C resets itself constantly. so everytime you leave your room - the temperature resets from whatever you’ve set it to - back to 19 degrees - so you always came back to a very cold room. We eventually turned this off completely to avoid being very cold. *FOOD* The breakfast buffet offered enough for a good start to the day, and the food offered at the evening buffet was of a decent standard also but very repetitive. Ie what was served on Monday would be served again with one or 2 changes on Weds and what was served Tuesday you’d see again on Thursday. Lamb Ouzi was also served every night. That said the food available from the Ala carte menu was very very good. I think the hotel is missing a few other Ala cart dining options. *DOGS* The hotel is listed as “dog friendly” and I’m not against dogs being allowed onsite but thoroughly disagree and was put off by the proximity that they’re allowed, ie in the restaurant where the buffet was and also in public lounge spaces. On one morning there were multiple dogs yapping and barking loudly at the same time within the main buffet area which was very unsettling when trying to have a quiet breakfast. A lot of people were visibly annoyed and put off by this. There were also some dog owners allowing their dogs urinate just a few feet away from where people were seated and eating dinner which I found personally to be both unhygienic and a complete turn off. *OTHER* WiFi is very slow or doesn’t work for a variety of apps - general internet browsing, insta and what’s app were fine. Even switching to mobile data didn’t work. The Hotel is also a dead zone for anything GPS related. Once you leave the hotel vicinity GPS starts working again. Overall it was a nice quiet and peaceful staycation made so by the exceptional staff and great service. However, I likely wouldn’t return as I’m not particularly fond of dogs around me in a hotel setting. Whilst it was made clear on their website, I didn’t expect to have to be in such close proximity especially when eating without a choice to avoid them.

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