Portobay Blue Ocean

“Highly recommended, we will return. Lovely staff. Lovely hotel. Lovely food.”

Really lovely 2 weeks, loved the hotel, loved Portugal. Our first stay here ( recommended by family) but already planning to return next year. From arrival to departure, we found all the staff to be very helpful and professional at every interaction. The hotel itself is clean and attractive throug… lisää

Really lovely 2 weeks, loved the hotel, loved Portugal. Our first stay here ( recommended by family) but already planning to return next year. From arrival to departure, we found all the staff to be very helpful and professional at every interaction. The hotel itself is clean and attractive throughout, the room and surroundings excellent. There are 3 pools, we mainly used the indoor pool, not busy, and out of the sun. All the meals had excellent food, ( buffet, but well and freshly cooked) and the desserts were lovely. All serving staff were brilliant, especial thanks to Eduardo, Anabel, Tina and Adilson who we saw most ( everyone was great) . Its the nicest food we’ve had in this type of hotel. Very quiet and relaxing throughout, our room backed on to the adult section. Room, showers, etc all very good. Nice interesting Wine tasting session in the hotel with Eduardo. Small town (sports bar) and supermarkets in few minutes easy walking distance. Nearby long sandy beach easy walking distance but a lot of steps down and up! Gardens are attractive and quiet, with a few local birds. We saw the managers around, and expressed our thanks to them on our final day. Evening music pretty good ( we are early birds!) . Highly recommended.

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“A nice hotel”

This hotel is beautiful, we had a great experience overall and it's stunning location, well-kept grounds, minimalist, tasteful and calming decor really made it a welcoming homely place. The facilities are great, gym and sauna area as well as pools were nice. The bar staff were very friendly, paid … lisää

This hotel is beautiful, we had a great experience overall and it's stunning location, well-kept grounds, minimalist, tasteful and calming decor really made it a welcoming homely place. The facilities are great, gym and sauna area as well as pools were nice. The bar staff were very friendly, paid huge attention to detail and courteous so credit to them. Happy hour is a great way to enjoy the live piano and music in the evening is good. Rooms were also cleaned to a high standard. I would pick this hotel over the Porto Falesia. Why not full marks? This was for a birthday celebration and despite emailing beforehand for a special gesture, the email wasn't acknowledged at all. Upon arrival, I mentioned it was a birthday trip and the staff failed to acknowledge even with a happy birthday for my father. They seemed a bit frantic and overwhelmed, missing key information or couldn't share key timings for things, but did try their best given there were a number of people coming through the doors. The turkish steam room didn't seem to work properly throughout our stay. There was an Italian night but the vegetarian options weren't great and the pizza and pasta was just the same as the previous nights despite us hoping for something nice and special in line with the theme. On the last day we asked if we could get into breakfast 10 or even 5 minutes earlier to pick up a pastry before our early departure at 7.30am. The breakfast opens at 7.30am and the receptionist wouldn't allow us to go in to grab things that were already out and ready for the buffet which was a disappointment that there was not even a 5 minutes flex given that we had paid for it too. It very much spoiled our morning and although we were offered a breakfast box, it consisted of things one of the group couldn't eat, so this wasn't the standard we expected given previous stays in other hotels allowed a 10-15 minutes exception for departing guests just to go in and grab something. A bit of a not so great ending to what was a good experience otherwise.

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“Currently average hotel that has plenty of potential”

Overall we enjoyed our stay at PortoBay Blue Ocean. The staff were friendly and helpful. The rooms and facilities were clean. Importantly we slept well and breakfast was decent. We spent most of our time by the pool or outside of the hotel so not much else to say. Rooms - You can hear everything h… lisää

Overall we enjoyed our stay at PortoBay Blue Ocean. The staff were friendly and helpful. The rooms and facilities were clean. Importantly we slept well and breakfast was decent. We spent most of our time by the pool or outside of the hotel so not much else to say. Rooms - You can hear everything happening upstairs, furniture being loudly dragged around and moved every morning by cleaners (not their fault!), not ideal! I’d recommend avoiding the ground floor like other reviewers have said. This has the potential to ruin your stay if you have terrible upstairs room guests. AC in rooms works well. Mini Fridge - it barely works, keeps your drinks only lukewarm in the rooms. Frustrating! Layout - the layout of the hotel is terrible. We had a room where we could see pool in front of us and yet it’s a 5mins walk! I ended up resorting to climbing over our ground floor balcony. Beach - this is not a beach side resort. You have to leave the hotel and make a long winding walk down many stairs to get to the beach. I think they should make this much clearer - it’s a pleasant beach nonetheless. Pool - Nice clean pools. Even during a quieter time in May it was difficult to get a sunbed. Parking - good availability of free parking. Restaurant &Bats - did not use for dinner. Did not use the bars either. Given 3 stars as we felt, despite enjoying our stay overall with little major complaints, the hotel doesn’t feel premium as it’s sold. And the noise disturbances from other rooms is just not acceptable in a premium hotel.

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