Clayton Hotel Amsterdam American

“A very pleasant stay”

A very good hotel in a superb location with very friendly and helpful staff. Bar and restaurant were very stylish with a warm ambiance. Nice outside seating area. Spacious rooms. Only con is that the carpet in our room even though clean had old stains and the wooden floor was squeaking. Breakfast a… lisää

A very good hotel in a superb location with very friendly and helpful staff. Bar and restaurant were very stylish with a warm ambiance. Nice outside seating area. Spacious rooms. Only con is that the carpet in our room even though clean had old stains and the wooden floor was squeaking. Breakfast also could improve

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“Blaring music filled our room for 4 hours our last night there.”

I will say that overall our 8 night stay was enjoyable-up until tonight, our last night before returning home to the US. We went out for dinner and arrived back at the hotel at around 7:45. Soon after music started blaring from the Cafe American into our room on the first floor. A band playing loud… lisää

I will say that overall our 8 night stay was enjoyable-up until tonight, our last night before returning home to the US. We went out for dinner and arrived back at the hotel at around 7:45. Soon after music started blaring from the Cafe American into our room on the first floor. A band playing loudly to a large crowd-on a Wednesday night. We tolerated it until about 10 AM and called the front desk to find out how much longer the music would continue. “About another hour” we were told. The only accommodation they would make was to “move us to the top floor”. Nope-I’m not moving all our things, which are not yet 100% together for our trip home tomorrow. At 11:14 the music was still blaring, as we hoped to be asleep by this point, but there was no way that was happening. Called the desk again. Now we’re told the music will go until midnight. And we will have to take the issue up with the manager in the morning. For a hotel charging well over €300 per night I’d expect better respect for those staying here. Thank you for ruining what was other wise a delightful stay. Perhaps warning us during the day that our room may bear the brunt of the noise of a large gathering and band sometime during the day and then offering us the option of moving would have been better than offering it at 10 PM after suffering through it for two hours. It’s now 11:42 and the music continues……

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“Something of a disappointment”

Visited to celebrate my 70th birthday. Booked a deluxe room. TV ceased to work on third day of stay and could not be fixed since technical staff finish at 6.00pm. it was reported before then but hey ho! Staff have been amazing up until this point. Will see how this experience reflect on any refund… lisää

Visited to celebrate my 70th birthday. Booked a deluxe room. TV ceased to work on third day of stay and could not be fixed since technical staff finish at 6.00pm. it was reported before then but hey ho! Staff have been amazing up until this point. Will see how this experience reflect on any refund since the hotel demanded payment at time of booking.

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