Heritance Kandalama

“Loved our stay at Heritance Kandalama - Don’t miss the Spa!”

We were here for 2 nights - 18 & 19 May 26 and absolutely loved the location of this amazing property designed by Mr Bawa. It has a great infinity pool and various restaurants. The architecture of the property is amazing and we loved the property of the tour. The hospitality specially the restaur… lisää

We were here for 2 nights - 18 & 19 May 26 and absolutely loved the location of this amazing property designed by Mr Bawa. It has a great infinity pool and various restaurants. The architecture of the property is amazing and we loved the property of the tour. The hospitality specially the restaurant staff was too good. We loved the way they heard our special requests available on food and appreciate the same. Now the best part of the property was its Spa. Loved the way Ms Ramita explained about the spa and services in detail which helped us choose what we wanted. She was extremely courteous and helpful and really appreciate it. I went for the coco signature spa and it was great. Thank you to each one of you for making our stay amazing and memorable. keep it up guys !!

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“A Hidden Gem Where Nature, Architecture & Food Meet Perfection”

Our stay at Heritance Kandalama was truly unforgettable. This place is a hidden gem for anyone wanting to disconnect from routine life and experience something unique and peaceful. The architecture is absolutely stunning — the way the hotel blends into nature is simply incredible. The ambiance, so… lisää

Our stay at Heritance Kandalama was truly unforgettable. This place is a hidden gem for anyone wanting to disconnect from routine life and experience something unique and peaceful. The architecture is absolutely stunning — the way the hotel blends into nature is simply incredible. The ambiance, sounds, atmosphere, and overall vibe create a feeling unlike any ordinary hotel experience. Nature feels alive everywhere, even inside your room. What made the experience even more special was the staff. Every single person greeted us with genuine warmth and beautiful smiles, making us feel welcomed at all times. And finally, the food deserves special recognition. The buffet was exceptional — easily one of the best hotel dining experiences I’ve had. I had the pleasure of meeting the Head Chef, Mr. Shanmu, who kindly explained the flavors, spices, and preparation methods behind the dishes. The level of precision and care in the cooking is truly impressive, I feel they measure the spices meticulously or by milliliters! The quality and taste honestly felt Michelin-star level. Super delicious food, breathtaking atmosphere, and an unforgettable experience overall. Highly recommended.

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“Living with nature”

Really enjoyed our stay at Heritance Kandalama. A true masterpiece by Geoffrey Bawa, the resort blends so beautifully into nature and feels unlike anywhere else. The views, architecture and atmosphere were incredible, and the nature walk was such a special experience. The food was amazing, and Chef… lisää

Really enjoyed our stay at Heritance Kandalama. A true masterpiece by Geoffrey Bawa, the resort blends so beautifully into nature and feels unlike anywhere else. The views, architecture and atmosphere were incredible, and the nature walk was such a special experience. The food was amazing, and Chef Balbeer Singh went above and beyond to take care of me as a vegetarian, which made the stay even more memorable. I’d give 4 stars only because there was a lizard in my room, and there are quite a lot of wall lizards around once it gets dark. The room service did come and got it out but if you’re very uncomfortable with them, it’s something to keep in mind. Otherwise, such a unique and unforgettable experience surrounded by nature.

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“Not for solo travelers and beware excursions”

This is a great hotel if you’re looking for the experience it offers. Unfortunately for me, within about two hours of arriving, I realized this wasn’t actually the experience I wanted but I had already paid. I’ll start with the good: - Staff are very friendly. Shout to the waiter whose name I didn… lisää

This is a great hotel if you’re looking for the experience it offers. Unfortunately for me, within about two hours of arriving, I realized this wasn’t actually the experience I wanted but I had already paid. I’ll start with the good: - Staff are very friendly. Shout to the waiter whose name I didn’t catch who made a point to help me everyday and knew what I wanted to drink - Views are wonderful - Rooms are spacious - The food is good. I didn’t have the buffet, but it looked quiet extensive (and expensive) - The animal origami they can do with towels is impressive - I had a lovely massage that actually a good price, unlike other things (see below) - The infinity pool was nice but a lot of flies so bring bug spray - The location is very isolated, which means it’s quite quiet, serene, and peaceful Now for the not great: - the location is very isolated, which means you are basically stuck with the hotel for everything- food, trips, etc. - While the food was good, it was overly expensive but you can get away with that when you are so isolated. They add a 10% service fee (I had no problem with this) but also 18% taxes. 18%! It just makes it so much more expensive on top of already being expensive. They should think about factoring taxes into the printed cost. - I organized my excursions through the hotel as I was having a hard time finding other tour operators that would pick up from the hotel. I’m sure with more time, I could have found other options. First, the rates I was given were all higher than what the website said so something needs to be updated. Second, I wanted to do a village tour, but was told I’d have to pay for two as a solo traveler because that’s how the prices are done. Well the website gave prices per person, and I had no trouble booking my other excursions (including their 10 person bus for just me) on a per person basis, so I’m not sure what this issue was. I did not do the village tour. - I had to call about my air conditioning on my first night. They came quickly to check it out said it was working fine, but it took a full 2.5 days for the room to get to the temperature I set it. - While I had (or thought I had) a great driver for my excursion, he took me to a herbal/spice garden that was a TOTAL SCAM. If they offer to take you there, DO NOT GO. I could tell something was off the minute we got there but trusted that the hotel would take me to a reputable place. They did not. I looked at reviews after the fact (I didn’t have reception at the time ), and they have 1.6 stars with everyone telling a similar story, which was also my story. I’m actually very upset that a hotel of this caliber is taking their guests to this place. Some of the reviews say the owner gives kickbacks to drivers who take people there, so that’s my guess based on the handshake I witnessed when we pulled in. I’m actually very upset about this and the money I was conned into wasting. It was the cherry on top of an already mediocre stay. The hotel itself is nice, but expensive so just be prepared. If you are a solo traveler, I would consider looking at other options

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