Yomo Patagonia

“FANTASTIC STAY”

Fantastic Hotel! We have just returned from a weeks stay in Yomo Patagonia with half board. What a lovely hotel, fantastic food, staff and hotel rooms (ours had a bath). Our whole stay was made very comfortable and all the staff had one aim and that was to make a perfect and memorable stay. Th… lisää

Fantastic Hotel! We have just returned from a weeks stay in Yomo Patagonia with half board. What a lovely hotel, fantastic food, staff and hotel rooms (ours had a bath). Our whole stay was made very comfortable and all the staff had one aim and that was to make a perfect and memorable stay. The restaurant provided consistently amazing and appetising food that was fresh, hot and with lots of variety and also plentiful. We were welcomed every evening in the restaurant by lovely Florencia and shown to our table. The wine was not included in our package but was very reasonably priced. Our room was very comfortable and cleaned daily to a very high standard, with a small kitchenette and kettle, fridge and table and chairs. The location of the hotel was virtually next to the chairlift (using skis or ordinary footwear) which takes you up to the skiing area . For convenience, we hired a ski locker at the top of the chairlift. The hotel didn't have a dedicated ski room, but you could store your skis in the games room and use a padlock to secure them into the racks and take boots up to your room. A blue run (summer road) takes you from the ski area down to the bottom of the chair lift. The hotel was advertised (Crystal Ski) as a ski in/out which isn't strictly true as you cannot ski out of the hotel as there is no piste downwards. The village is a little walk which we didn't do. We took the chairlift up to the ski area and the gondola down to the village. There is a very reasonably priced supermarket next door to the Hunters restaurant. There is ample public parking outside the hotel. We would have no hesitation in recommending this hotel as the perfect place to stay for a holiday in Arinsal. Enjoy!

vähemmän

“Nasty receptionist ”

We've just returned from our first skiing trip with our daughter we were travelling for 12 hours and arrived in the hotel after 9pm tired and hungry the check in started to go smooth until the receptionist asked for our payment we explained it was paid through our travel company because it was late… lisää

We've just returned from our first skiing trip with our daughter we were travelling for 12 hours and arrived in the hotel after 9pm tired and hungry the check in started to go smooth until the receptionist asked for our payment we explained it was paid through our travel company because it was late on a Sunday evening he gave us our room key told us not to worry it would be sorted the next day but I emailed the travel company got a reply later with a number to call incase of emergencies my husband went down to reception the next morning for directions and a female receptionist was there she was very helpful and polite until my husband asked if the payment issue was resolved and her attitude completely changed demanding payment my husband explained that we were under the impression that it was paid and he would contact the company they were very apologetic and couldn't understand what happened but were willing to speak to the receptionist and explain that it was completely their fault and to apologise the receptionist wouldn't speak to them just kept demanding that we pay my husband ended up walking away I'm not saying the hotel were wrong in asking for payment but customer service goes a long way and this girl had none whatsoever

vähemmän