Quality Inn & Suites Butte

“It all evens out”

Great: rate -$75.37 including tax. Bed was amazing, perfect mattress and coverlet, linens were fresh and while not luxurious, fine. 4 nice pillows on a king bed. Furniture was as shown in the picture - kind of a log cabin rustic theme. Very quiet. Morning front desk person very friendly. Ni… lisää

Great: rate -$75.37 including tax. Bed was amazing, perfect mattress and coverlet, linens were fresh and while not luxurious, fine. 4 nice pillows on a king bed. Furniture was as shown in the picture - kind of a log cabin rustic theme. Very quiet. Morning front desk person very friendly. Nice warm water pressure in shower. Coffee downstairs was very good. Not so great: Mold in the grout in shower, something yucky in grout in bathroom floor tiles (the floor could use a good old-fashioned scrubbing instead of a damp mop or whatever they are doing), carpet is dark, with stripes of tan, brown and black, so you don't really see the stains unless it's light out and the curtains are drawn - but when they are drawn and the light hits, it's clear the carpet is not clean. Check in last night - young woman at front desk was not happy to be there - not rude, but clearly indifferent, and she was efficient. Breakfast buffet - skip it and eat at the Perkins nearby. It was basically inedible, and for me that is saying something. I got the last of the scrambled eggs from an unheated serving dish, along with diced potatoes (completely unseasoned) and sausage. I took bites of each, and threw out my plate (which I don't believe I've ever done before). No seasoning, cold, and the sausage was gross. I went back and had cold cereal (Raisin Bran - figured no kids would be eating it!), Plan B - cereal. I had just watched a little kid of about 8 put his hand on/under the fruit loops dispenser and crank out a handful with his hand up on the spout to make sure he caught it - figured Raisin Bran would be a better bet. This would actually be a great breakfast bar for kids who usually prefer unseasoned eggs and potatoes, love baby muffins (stale and tasteless - but cute), bagels and juice. All in all, the price was spectacular, I got a good night's sleep, a warm shower in the morning and coffee was good....so it all evened out and I would stay there again, just keep my Birkenstocks on in the room!

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“Needs a lot of work.”

We arrived at 11 pm on a Saturday night. The staff was very friendly but it doesn’t seem like they’ve been trained to manage a hotel. When we arrived there were many boxes piled up that were both opened and unopened. It was almost as if there were receiving new televisions and furniture. It was inc… lisää

We arrived at 11 pm on a Saturday night. The staff was very friendly but it doesn’t seem like they’ve been trained to manage a hotel. When we arrived there were many boxes piled up that were both opened and unopened. It was almost as if there were receiving new televisions and furniture. It was incredibly cluttered. I would say that hallways were in need of some serious vacuuming but what they really need is to have the severely stained carpet replaced. Our room was fairly clean other than the hair left in the bathtub drain. There was a small refrigerator in the room. It was turned all the way down so the freezer was frozen over and a piece of duct tape was used to hold the door closed. Which didn’t work. Normally when leaving a hotel you will notice housekeeping in the hallways working on rooms. There was not one person in sight. The doors to the utility rooms and laundry rooms were all hanging open so you could see how unorganized they were. The place desperately needs to be updated. Either they are short handed or they need to step up the standards.

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