Barceló La Nucia Palms, Adults Recommended

“Nice hotel!”

The hotel was clean and well-maintained, with friendly and helpful staff. Overall, a pleasant stay with good service and decent facilities, offering a comfortable and relaxing experience.

“Good... But Can Be Very Good”

Really decent hotel to be honest. It's inland so you might have to take the bus or taxi to get to your preferred beach. A very quiet area but that was what we were after. This might be for you if you don't want the loudness of Benidorm in your door step. The hotel is very quiet and calming, its ve… lisää

Really decent hotel to be honest. It's inland so you might have to take the bus or taxi to get to your preferred beach. A very quiet area but that was what we were after. This might be for you if you don't want the loudness of Benidorm in your door step. The hotel is very quiet and calming, its very relaxing infact. They play relaxing calm songs over the pool that come out of thier cute speakers. The staff are friendly and very attentive. Few things I want to point out is the selection of food especially for dinner can be limited. Well, compared to the other Barcelo I have been into anyway. It can be repetitive and doesn't have much selection. You'll be okay if you're not a fussy easter. The coffee machines can be a little temperemental, sometimes it works sometimes it likes to play around, but a little help from the staff sorts it for you. The gym is very small and the cardio machines take over the whole box room really. They have one bench,weights up to 16kg, a cable and a few balls and mats. I went in there and there were four of us training and that was very cramp. Maybe a bit more space and few more equipment for legs.. Anyway, you're not there for the gym. The lifts are bit knackered where we stayed and you might have to wait a little bit for it to open. Does it feel 5 star? Some of it does some of it doesn't. But I guess sometimes you just can't have it all. They charge you for parking if you do bring your rental car down which is currently 19 Euros per night which is expensive. however you can park your car directly opposite the hotel by the supermarket and its completely free! All in all, good but can be very good with a small twitches. If you like quiet, bed and tanning, sunglasses, a drink while at the pool, read your books or chill on your phone and a relaxing stay, this is for you. If you like a bit of noise, people running around, bit of louder music, kids flying about, water splashing all over the place, this wont be the one for you.

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“Lovely hotel”

Stayed in this lovely hotel for a week, the it's located about 3 miles from benidorm so nice am quite but only 1 problem the lack of public transport if you want to go anywhere, so if you need to travel it'll be taxi everywhere unless you have a car.

“Disappointing stay”

This is our honest review of a 5 star hotel The Welcome We arrived at 1am so were given our room key and told where our room was with no other information. We later found out that we could use the facilities at the sister hotel Barcelo Hills which was literally around the corner. It would have be… lisää

This is our honest review of a 5 star hotel The Welcome We arrived at 1am so were given our room key and told where our room was with no other information. We later found out that we could use the facilities at the sister hotel Barcelo Hills which was literally around the corner. It would have been nice to have been told on our first morning. Rooms. Lovely decor with a comfortable bed and nice furnished balcony. Sweets and champagne on arrival in the room was a lovely touch. No kettle so we requested one from Reception. They knocked on the door with a kettle and some drinks sachets but no cups!? Had to go to Reception again to request cups which they seemed surprised at? How were we going to make a drink with no cups!? Swimming pool. We went to the main pool on our first morning only to be told we had to walk back to reception to get cards to be able to get towels. Why not tell us this as part of our welcome our leave a note in our room? Two days in and the main swimming pool was drained of water for repair work and cordoned off. We had booked a pool view room. Not what we were expecting. Again, a fellow holiday maker informed us that we could use the pool at Barcelo Hills. Why the hotel failed to tell us I really don’t know. No explanation at all. Food On our first evening we went to the buffet restaurant with was closed. We hadn’t been informed on arrival that food was either in the a la carte restaurant at Barcelo Palms or in the buffet restaurant in Barcelo Hills (we found out about the buffet on day 4 from someone staying in the hotel). Breakfast was lovely with everything you need. Very impressed with this. Evening meals were a little disappointing. Food was cold and very basic, certainly not à la carte. It felt like the hotel was 1/5 full so maybe that was the issue? The last time we used the restaurant we were served cold soup and pork that was raw. The waitress was very apologetic (not her fault). We did feel for her. The pudding was frozen cake with peanuts on the side. This was supposed to be chocolate mousse with almonds. À la carte? We were shocked to be charged for our two cokes after all we had only eaten some bread rolls out of 3 courses Staff The staff were excellent. I cannot fault them. Very polite and pleasant even when police arrived one evening and were outside our room for a few hours. No idea what that was all about. The staff really were excellent though - helping us order taxis etc. Overall not a 5 star experience. Luckily the weather was kind and we had a great time exploring Valencia, Alicante and other local areas. Tips: Visit Altea which is 15 minutes away. Stunning traditional quaint village. Our favourite evening out

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