Cala De Mar Resort & Spa Ixtapa

“Best Service in Ixtapa - Thank you, Omar”

This trip was incredible. The food was fantastic, the staff was great, the atmosphere was amazing. However, there is one single person responsible for the fact that I’ll be coming back every year: Omar. As the main server for the main pool through the weekend of March 28th, he did everything in his… lisää

This trip was incredible. The food was fantastic, the staff was great, the atmosphere was amazing. However, there is one single person responsible for the fact that I’ll be coming back every year: Omar. As the main server for the main pool through the weekend of March 28th, he did everything in his power to ensure we were taken care of. From the little details like remembering our food and drink preferences, as well as asking about our family; to staying later in the day as a personal request and going out of his way to ensure we were having the best time, Omar is the reason why Cala de Mar has the reputation it has today. I always thought I would expand my horizon, go and visit other hotels in the area; but that is no longer the case. I look forward to continue seeing Omar everytime I visit and will continue to use Cala de Mar as the only location for me to visit the beautiful city of Ixtapa. Thank you for everything Omar.

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“Simply Perfect”

The staff is amazing, the view is wonderful and the plunge pool in the room is awesome! Included breakfast is excellent. One drawback is that there is no beach but the pools make up for that. Definitely going back.

“no words to describe this place and the staff.”

From the moment I first arrived at this hotel in 2024, I knew it was something special. In 2026, we returned to renew our vows for our 12-year anniversary—and it was just as magical as we remembered. The space feels like raw luxury, offering a deep connection with nature. Waking up to the ocean bre… lisää

From the moment I first arrived at this hotel in 2024, I knew it was something special. In 2026, we returned to renew our vows for our 12-year anniversary—and it was just as magical as we remembered. The space feels like raw luxury, offering a deep connection with nature. Waking up to the ocean breeze, the sound of the waves, and birds singing each morning was unforgettable. The hotel recommended local wedding planners, and we chose Jennifer, who was absolutely amazing. The events team, Citlali and Dinora, were phenomenal—always available via WhatsApp and incredibly accommodating, even when plans changed due to unforeseen circumstances. In addition, the personal assistant service via WhatsApp was available 24 hours a day, helping with any questions or requests that came up. The team is truly, truly incredible. One of the many highlights was a complimentary yoga class for our guests. This wasn’t just a basic session—it included infused mint water, a station with refreshing wet towels, and took place on a stunning oceanfront yoga deck with a truly exceptional instructor. The service throughout the hotel was simply outstanding. From poolside to room service, and especially during our cocktail hour and wedding, everything exceeded expectations. Neither I nor any of my guests had a single negative comment. The front desk staff were spectacular, and the spa team was superb. My daughter described her massage as “peaceful,” and that perfectly captured the experience. For turndown service, Antonio went above and beyond, making sure every detail was perfect and consistently checking in to see if we needed anything. Chef Oscar deserves special recognition—he went out of his way, through trial and error, to create a pavlova just for my celebration. Sergio Rios was also incredibly kind during breakfast service. Honestly, every single staff member we encountered exceeded expectations. The housekeeping team was warm, attentive, and always ready to help with anything we needed. I cannot recommend this hotel enough—for a peaceful weekend, a romantic getaway, or a meaningful celebration. It truly is a special place.

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