Hodges Bay Resort & Spa, An Hq Luxury Resort & Residences

“Excellent”

Great Staff..food..and room. Deanne and Shane was excellent staff. Also the entire restaurant staff.

“My 4 day getaway”

Wonderful relaxing location with a great room, daybreak and evenings in the hot tub and days at the beach. Good food for each meal. Staff were courteous and became like family in a short time

“Room For Improvement”

On arrival I was told that Prickly Pear island was not available but would be tomorrow. That was not the case - it was not available for the whole 4 night stay. On arrival to the room a damp smell was detected but we let that pass. We soon discovered why as later that night the fridge leaked a pudd… lisää

On arrival I was told that Prickly Pear island was not available but would be tomorrow. That was not the case - it was not available for the whole 4 night stay. On arrival to the room a damp smell was detected but we let that pass. We soon discovered why as later that night the fridge leaked a puddle on the floor. Reception sent a cleaner but of course the puddle returned whereupon we were advised to put a towel down. Given that this was the World Cup season i was looking forward to watching a game. No such luck as to TV reception. Three different people spoken to and three different answers forthcoming. The balcony door stuck, and a simple order for breakfast was messed up despite the call taker reading it back for clarification. There are positives in this resort. But these are sullied by the negatives.A stay here is not cheap and the expectations are high but they clearly cannot meet them. Pay attention Hodges Bay! The estate is lovely but take care of the little things as they are important. And be honest with your guests!!!

vähemmän