Colony Club, A Luxury Collection Resort, Barbados

“Good Hotel very comfortable”

We have just returned from 12 nights at The Colony Club our first visit to this hotel but have stayed at Tamarind and The House. The welcome from Rafiq on reception was very warm. We were surprised with a room upgrade to a fabulous room overlooking the beach. The room was spotless with a fabulous s… lisää

We have just returned from 12 nights at The Colony Club our first visit to this hotel but have stayed at Tamarind and The House. The welcome from Rafiq on reception was very warm. We were surprised with a room upgrade to a fabulous room overlooking the beach. The room was spotless with a fabulous shower. Excellent bed and bedding. Breakfasts were excellent with great choice, omelettes made to order. Pools were great and beach staff had ample beds ready. A lot of inflatables in the pool. Special mention to Marradona he runs that beach service and is really missed on his days off. Staff are helpful but some are very quiet. Name badges are very hard to read but I would like to mention the following Matthew Bar,Kiana,Sherfilia,,Sherise, Sandy in Bar, DerekWater Taxi, Michelle and Emma fabulous housekeeping All lunches we had were excellent. We did not have dinner. There is not much atmosphere in the evening which didn’t bother us but might others . Very easy to walk to Holetown on the beach or road. Management were mostly invisible apart from at Breakfast. Very unusual

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“Lovely hotel, very stylish amazing location would certainly reccommend.”

We had a great week at the colony clubs, it’s been very tastefully upgraded, the decor is lovely, the restaurant is very attractive and overall it’s a very pretty resort! The location is amazing, beautiful beach with a short walk down to holetown ether along the beach or road, short taxi journey to… lisää

We had a great week at the colony clubs, it’s been very tastefully upgraded, the decor is lovely, the restaurant is very attractive and overall it’s a very pretty resort! The location is amazing, beautiful beach with a short walk down to holetown ether along the beach or road, short taxi journey to all the nice restaurants although taxis are expensive. The staff are most welcoming, everyone greets you with good morning and a extra mention to Marradonna round the pool for his upbeat friendly service and Nicole at breakfast who is a good laugh! There were a few minor negatives experienced personally but worth mentioning. The hotel and grounds are beautifully decorated but there are 2 pool / garden rooms right at the back of the resort that are ground floor and seperate to the rest of the hotel blocks they are bigger than the standard garden view rooms but they do not have the nicest of views and smell damp, unfortunately we had one of these and although we voiced our disappointment reception were not quick to accommodate any changes, our second room was first floor pool / garden view however we do not believe these rooms are big enough for more than 2 adults, we were 2 adults and 1 child, with a put up bed in these rooms there is not enough room for a weeks stay! They should not be avallible as family rooms. The pools are lovely, lagoons throughout the resort and cleaned everyday due to the debris from the surrounding trees, however round the pool could do with a little more attention to details when cleaning, there were often dirty glasses and rubbish / toys left from the day before under sunbeds ect nothing off putting it just needed a little more attention. In summary it’s a lovely resort, perfect location and we would certainly return.

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“Another Great Stay at Colony Club.”

We have stayed at, and enjoyed, Colony Club a number of times, but this was our first time since the hotel was refurbished. The refurbishment has been a big step forward, but there are still some areas, especially breakfast, where there is still scope to go further to truly warrant the 'Luxury' br… lisää

We have stayed at, and enjoyed, Colony Club a number of times, but this was our first time since the hotel was refurbished. The refurbishment has been a big step forward, but there are still some areas, especially breakfast, where there is still scope to go further to truly warrant the 'Luxury' branding. We stayed for 10 nights in a luxury ocean view room and agree with other guest comments that it is very comfortable with a huge shower. Much improved from previously. That said the design appears to have been undertaken by people who have never stayed in a hotel room and tends towards 'style over substance'. The lack of towel hooks is an issue (management are looking at addressing this) as is storage space - had they extended the dresser unit, the bar, tea & coffee trays could have been put away and provided additional drawer and surface space for guests. The barn door into the bathroom does not run smoothly. In the main restaurant, it is surprising that Marriott did not take the opportunity to extend the self-service breakfast area which remains small and cramped. We only had breakfast in the hotel and the food was average - this is the key area which still falls short of the 'Luxury' branding. We stayed over Easter and did not have an issue getting sunbeds. The beach staff were all friendly and attentive - a special mention to Maradona for bringing his own brand of sunshine and very high level of service to us each day. Indeed all staff went out of their way to chat and were warm, helpful and fun, especially the breakfast team of Ryan, Sandra and Janelle. The cocktail party for Bonvoy Elite guests was a nice touch. In our view you cannot beat the location of the Colony Club. It is an easy 20 minute walk to the centre of Holetown and a wide range of excellent restaurants. Would warrant a '5' rating if the breakfast quality was better. Overall, a really enjoyable stay and we will certainly return.

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“Beautiful facilities, terrible food!”

There’s a lot to love about Colony Club. The setting is lush and tropical, the rooms are gorgeous. The beds are comfortable, the beach where you can lay your weary head is perfect. The pools and tennis courts on the property are great. The concierge and front desk are helpful. The beach attendan… lisää

There’s a lot to love about Colony Club. The setting is lush and tropical, the rooms are gorgeous. The beds are comfortable, the beach where you can lay your weary head is perfect. The pools and tennis courts on the property are great. The concierge and front desk are helpful. The beach attendant setting up beach beds each morning is very friendly. The food and hospitality however, are waaaaayyyyyyy below par. I don’t understand how you can nail every other aspect of this resort except for the food and food service. I’ll start with the first meal we had, dinner. An incredibly unenthused waitress delivered what were quite literally, 2 of the worst pizzas we’ve ever had the displeasure of consuming. What looked to me a supermarket base, topped with a thin overcooked layer of scattered cheese. The other had some pineapple and ham chucked on. Reminded me of my student days, mustering up whatever I could in a studio apartment kitchen. This as well as a sloppy, milky, kids pasta and a very sad cobb salad, plus a couple glasses of wine set us back almost £250. Yep. Breakfast is average at BEST. For the price we were paying I was expecting much, much better. The servers are painfully slow and miserable. It’s difficult enjoying your time in this environment. The quality of produce is low, the hash browns/sausages etc are drenched in oil. The fruit is scarce and not at all reflective of the environment. It felt more like tinned and packeted food, than the fresh abundance the brochures and websites promise. The coffee … well. Lunch was even worse. It started with my 10 yro daughter asking me why everyone looked so sad. Total bummer. My exotic, couscous salad described on the menu, arrived as follows: a bowl of warm cooked pasta couscous (not the grain as most would assume) topped with 3 squirts of runny guacamole and over cooked, boiled cauliflower. That’s it. That set me back about £30. My daughter’s tropical smoothie arrived as a sickly, sweet strawberry milkshake obviously infused with cheap strawberry yoghurt and milk. How is it possible that a resort in Barbados of all places cannot nail a tropical smoothie?! What hope is there? The good news is that During our 6 night stay, we did not return to the restaurant at all, instead we were pointed in the direction of local restaurants which absolutely assured us that the quality and service elsewhere were top notch. Some incredible restaurants in Barbados, unfortunately The Colony Club are not in any way included in this. This is a Marriot Hotel chain? Cmon dudes! For the price, I would definitely not return and I would hope that reviews such as this would at least inspire some improvement for further guests.

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