Riu Palace Costa Rica - All Inclusive

“Amazing trip”

We just returned from 1 week at Riu palace costa rica. The grounds were beautiful and the service excellent. We especially loved Christopher who took great care of our drink needs by the pool. We loved that there were several pools, some for just the bar or volleyball or activities or cooling of... lisää

We just returned from 1 week at Riu palace costa rica. The grounds were beautiful and the service excellent. We especially loved Christopher who took great care of our drink needs by the pool. We loved that there were several pools, some for just the bar or volleyball or activities or cooling off. We tried all the restaurants and thought the food was spectacular in each one. Drinks and service in the Daiquiri bar never disappointed. Our room was always immaculate and the bar fridge constantly was refilled with water and sodas. The maid always left lovely towel figures. Our sunwing guide Alonso was always available and so helpful. We have already recommended this vacation spot to many friends and family. One disappointment was no mango at any of the fruit buffets although it was mango season. Overall a 5 star vacation!

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“Definitely worth staying here at Riu Palace”

My husband and I had a wonderful experience staying at the Riu Palace celebrating our 20 anniversary. The rooms were kept very clean daily and had lovely surprises when we returned to the room, like balloons, ribbons, towel art. The restaurants were top notch, fresh and of great quality and taste... lisää

My husband and I had a wonderful experience staying at the Riu Palace celebrating our 20 anniversary. The rooms were kept very clean daily and had lovely surprises when we returned to the room, like balloons, ribbons, towel art. The restaurants were top notch, fresh and of great quality and taste without an upcharge like other resort.. The service by all the employees in the Riu Palace were so friendly and attentive. The grounds were kept up very well and beautiful. The pools were kept clean and they had plenty and huge so don't feel cramped The pool activities were a plus so much fun! Just outside the resort there is a tree where the monkeys play and you can feed. The beach water wasn't the best but if you keep walking to the left from the resort and make a right over the black rocks, there was a hidden gem, a beach with clear blue water and white sand. We were literally the only ones on that beach so worth the beautiful walk and maneuvering through the black rocks. They have daily night shows worth checking out and some good live bands that follow.This was our 1st time at a riu hotel. We usually stick to dreams and secrets resorts for all inclusive but Riu hotels are definitely on my list now!

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“Surprisingly Exceeded Expectations”

Although quite nervous based on the review’s regarding the food and the condition of the rooms, I was surprised. The food options were good quality: steakhouse had real cuts of beef, buffet, and Italian restaurants were good. Service was always nice. The opportunities I would suggest are upgradin... lisää

Although quite nervous based on the review’s regarding the food and the condition of the rooms, I was surprised. The food options were good quality: steakhouse had real cuts of beef, buffet, and Italian restaurants were good. Service was always nice. The opportunities I would suggest are upgrading the rooms, the rooms are quite outdated, nails and light switches following off, linen on bed, couch, bathroom countertops and furniture is old. The fountains leading to the pool were not functioning, no water or anything was in them which makes an appearance of an unkept property- eyesore. When you see the pictures online you expect it to look like that. Evelyn at the coffee bar/ daiquiri bar is one person that really stood out, however everyone (staff) was very professional. The MJ( Michael Jackson) show was excellent, almost like a Las Vegas show. Once you realize how spread out things are in CR you will appreciate this location it’s really not very far from local town or excursions in comparison to other resorts. Would definitely recommend.

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“Theft in RIU Palace Costa Rica”

I was pleasantly surprised when I walked into the lobby of the RIU Palace. The hotel lobby was exceptional with its lay out and design. The check-in process went smoothly We did get lost looking for our rooms, but never this less it was a fun adventure. I was a little disappointed by the dated l... lisää

I was pleasantly surprised when I walked into the lobby of the RIU Palace. The hotel lobby was exceptional with its lay out and design. The check-in process went smoothly We did get lost looking for our rooms, but never this less it was a fun adventure. I was a little disappointed by the dated look of the room and was confused why they was a tub in the middle of the floor. My first thought was that it was a safety hazard and secondly where is the privacy if some on did want to take a bath. The toilet closet was also awkwardly situated on the other side of a wall. The temperature was 98 degrees for most on my stay and the air conditioning did not work. Luckily the ceiling fan help cool the room at night. The refrigerator did was not cold even though the temperature was set on high. As far a the alcohol provided in the room....don't waste your time. The alcohol was watered down. As far as the pool, beach access, entertainment and dining, it was everything you can expect for an all inclusive resort. Outside of the small inconveniences on no AC or cold beverages I enjoyed my stay at RIU Palace, this is until I returned home and both myself and my daughter discovered we have both been robbed. Me of approximately $175 US dollars and my daughters 76,800 in colons was stolen by housekeeping. We only requested that our room be cleaned on May 6, 2024. The other days the red door hanger was left on the door indicating that we did not want our room cleaned., so they entered without permission. My daughter realized her money was missing prior to the 6th. We are chalking the loss up to lesson learned.

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