Xanadu Makadi Bay

“Great Hotel, Amazing Staff, Shame About The Drinks Change”

We arrived very late to check in after a flight delay, and the staff were very friendly and efficient. This was our third visit to the hotel. Our room was spotlessly clean and spacious with plenty of storage space and a great view of the pool and the sea. It was cleaned to a high standard every day… lisää

We arrived very late to check in after a flight delay, and the staff were very friendly and efficient. This was our third visit to the hotel. Our room was spotlessly clean and spacious with plenty of storage space and a great view of the pool and the sea. It was cleaned to a high standard every day as was the rest of the hotel. We had some minor issues with the room which were dealt with very quickly so not a problem, we were impressed by the speed of resolving any problems and the call back from reception to check issues had been resolved The hotel itself is very large with plenty of space to relax and no issues finding a sunbed. There is also the adjacent Club Xanadu hotel which can be used, a great addition providing even more choice of facilities. All the staff were excellent, friendly and helpful and this is what makes a good holiday. All day we were looked after, brought drinks, crisps and asked if we needed anything by attentive staff The a la carte restaurants were of a high standard, with excellent food. The food in the buffet restaurant was also very good and there was so much choice available. We tried all of the a la carte restaurants and loved all of them We enjoyed the evening entertainment and the choice of live music at some venues, quiet bars to relax and good shows at the large amphitheatre. There were buggies available if you did not fancy the walk which we found very useful at times Now back to the staff, everyone at the hotel was brilliant, so helpful and friendly, a special mention to Khaled Ahmed at the pool who looked after us every day, he remembered what we drank and what time we drank it! Bishoy at the Agora restaurant, Nour at the French, and Hamdy, Abdullah and Moustafa at the Italian and the a la cart breakfast, such lovely people, so thank you! Apologies if I can’t remember everyone, but you are all a credit to the hotel The all inclusive drinks were available 24 hours a day at three of the bars including the Club Xanadu hotel. With numerous other bars throughout the complex The only disappointment was that branded spirits have now been removed from most of the bars and are only available in the main building lobby bar. As a gin drinker, it meant that I could no longer enjoy a gin and tonic by the pool or watching the evening entertainment, as unfortunately I didn’t like the local gin. No sure the reason for this as I tend to choose a hotel that serves branded drinks as the quality makes a big difference. Even the Sky Bar had no branded spirits Overall, we enjoyed our holiday and we would definitely recommend this hotel

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“10/10 as always”

It was our second time to this hotel and it was as amazing as ever. We came for longer this time & had no regrets! 10/10, the staff could not do enough for us! If you are polite and friendly to them they are lovely back. Ahmed from the Sky Bar gave the best service, a great member of the team!

“Xanadu - So many good points but I feel it falls short on quite a few others.”

We visited Egypt last year and fell in love with the country. We came to the Xanadu this year and paid about £3400 for a 10 day holiday. Myself and my husband. I know it’s not mega expensive but it also wasn’t a cheap holiday. Here is my honest review of the Xanadu Hotel. Hotel - The hotel is bas… lisää

We visited Egypt last year and fell in love with the country. We came to the Xanadu this year and paid about £3400 for a 10 day holiday. Myself and my husband. I know it’s not mega expensive but it also wasn’t a cheap holiday. Here is my honest review of the Xanadu Hotel. Hotel - The hotel is based over a large area with the Xanadu Club at the side of it , which you can also access. Even though it’s a large site the whole area can be covered in a 15 minute stroll but there is carts running every few minutes from the hotel to the beach if you don’t want to walk. The pools are huge and there is always loungers available so no need to be up at the crack of dawn with your towels. The main hotel is beautiful, very stylish and modern and some of the rooms are based in the main part of the hotel and I’m just guessing but I think they may be more up to date than the blocks dotted around the grounds. Room - We stayed in a Dune Superior Swim - Up. The room wasn’t what I would call superior. It was clean but basic, The furniture is very dated and we were given a room with twin beds that couldn’t be pushed together because the bedside cabinet that was between the beds was fastened to the wall. Not really a huge problem but just one to bear in mind. The mini fridge was restocked every day with pop and water which was great. The swim up is a shared swim up that is shared with the other rooms on your block. It’s not heated and when we visited in May it was cold, but again not a huge problem for us. Food - The buffet is horrendous, it’s like a cattle market. Loud, people pushing and shoving. A lot of choice but to be honest you end up getting something quickly just to get out. For breakfast we used the Adults Only Al a Carte and it was wonderful. Quiet, lovely food breakfast made to order and the staff were fantastic. For lunch we ate at the poolside bar and again the food was enjoyable and the staff were attentive and hard working. We used the app and booked for all the al a carte restaurants, one for each night we were there and the ones what we did use we lovely, staff in all the al a carte restaurants are superb and a credit to the hotel, as are the bar staff and waiters and waitresses. I would like to give a special mention to our cleaner Ibrahim, what a top class guy he is. Nothing was too much trouble for him, he went about his work with a smile on his face and always had a cheery chat with you. On our first day there our safe wasn’t working so off he went and got us another one, he noticed that we didn’t have a parasol outside our room so within 10 minutes he had brought us one, just a lovely guy and a credit to the hotel. Spa - We had 2 appointments booked at the spa over 2 days. What should have been 2 lovely relaxing appointments were actually spoiled by the staff really pushing additional treatments and lotions onto you. Every 2 minutes you were having to say no thank you and then also feeling quite pressured into leaving generous tips. We always tip all staff when we are away but this felt like you had to do it more than doing it because you wanted to. Entertainment - Always a full program of entertainment going off. Around the pool, at the beach and on an evening down at the show area. Always looked like there was loads to do for the children as well. Cannot fault the entertainment programme at all. Again they all work so hard. Unfortunately on day 4 of our holiday my husband came down with a really severe stomach bug which lasted for the next 4 days of our holiday and then on day 8 I came down with the same bug so our holiday was somewhat spoilt. We visited the pharmacy and was given medication for what they said was a bug that they get in their water, we are always careful and only use bottled water but it could of been from ice or salad or anything really. To be honest it has put me off returning to Egypt as we were very ill and it seemed more than just an upset tummy. Would I come back to the Xanadu, probably not, I feel for the money we paid there is better hotels .

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