Sunrise Diamond Beach Resort -Grand Select

“Hotel”

Excellent hotel! Everything was clean, the food was delicious, and the team made our stay unforgettable. Highly recommended!

“Hotel”

Everything was perfect The staff were friendly the food was delicious and atmosphere was amazing

“perfect”

Amazing hotel! Friendly staff, delicious food, clean rooms, beautiful beach, great entertainment, and excellent service. Everything was perfect. Highly recommend and can’t wait to come back!

“Amazing Vacation in a wonderful Hotel”

نال الإعجاب · Food & Beverage: immensely dedicated, presenting delicious meals. A very special thanks to Chef Miguel, also many thanks to the wonderful Chef Shenouda and Chef Belal. Maître D' & Main Restaurant Team: A big hat off to the incredible assistants in the main restaurant for their proacti… lisää

نال الإعجاب · Food & Beverage: immensely dedicated, presenting delicious meals. A very special thanks to Chef Miguel, also many thanks to the wonderful Chef Shenouda and Chef Belal. Maître D' & Main Restaurant Team: A big hat off to the incredible assistants in the main restaurant for their proactive support, care, and heartfelt dedication every single day. Cleaning Crew: They operate like a well-oiled machine behind the scenes. You barely see them, but you constantly see their work through the flawless, brilliant shine of every single spot your eyes land on. Posh Club: incredibly devoted and hardworking. They work tirelessly without hesitation; heartfelt gratitude to the absolute heroes: Eslam, Amr, Mahmoud, and Mark. Front Desk & Reservations: Absolute superstars of the hotel! Smooth and flawless service, especially from Taher, Raafat, Ziad, Saber, Younes, and "the respectable Rashad. Thx bro for your efforts, I mean it". Animation Team: Despite being relatively new to the hotel, they kept us thoroughly entertained with fantastic parties. Huge thanks as well to the Tal Avenue team for their exceptional organization and follow-up, especially Mr. Ahmed Sabry, along with Mohamed and Amr. Beach & Pool Crew: Pure gratitude and respect from the heart. A special shout-out to Ibrahim at the beach (I cannot imagine the beach without him; he is truly one of its pillars), as well as Moustafa, Awad, and Ibrahim at the Splash Pool. Housekeeping: Truly the unsung heroes of the hotel. Their service and standards are beyond and above the call of duty; thanks a lot, Ahmed 🥰 Security Department: Heartfelt respect and appreciation to Hisham for his high morals, dedication, and polite, exceptional service. Behind the scenes stands a true gentleman who manages everything with utmost calm, grace, and confidence. All my respect goes to Mr. Moustafa, the General Manager, for his warm hospitality, patience, and daily efforts to satisfy us in every possible way, even in unexpected ones. لم ينل الإعجاب · We have stayed at this hotel for the third consecutive year, and several critical issues within certain departments significantly impacted our experience. "I'd prefer to leave their names unmentioned" Quick Administrative Action: I must acknowledge management's swift responsiveness when I reported an issue with an attendant at the Splash Pool Bar; he was promptly transferred, reflecting strong leadership and active listening. Another bartender working the evening shift at the Lobby Bar, with a distinctly slender frame and sharp demeanor, frequently exhibits unacceptable body language. Unlike his cheerful and welcoming colleague on the same shift, he makes rude remarks and casually embarrasses guests in front of others; an experience I witnessed multiple times and personally endured. As for the big boss with the tall hat 😉, his sole preoccupation seems to be hovering around Egyptian tables in the main restaurant, aggressively pressing them to write positive reviews for the sake of his time off, while getting visibly upset at any constructive criticism. The Diamond truly misses the genuine standards of you, Chef Ramadan! To the individual nicknamed after a famous crispy snack: I invite you to step out of your personal bubble, which consists of nothing more than fooling around with female team members, taking selfies, and showing a bit of focus toward guests. I wish you would actually bother informing guests about daily events; we missed a foam party simply due to that lack of communication. Furthermore, I kindly ask you to reconsider the current show schedule; the theater programs are, by the way, still the exact same since Summer 2025. A serious and urgent appeal to the Pest Control Department: Immediate action is required regarding the nighttime geckos, which are growing significantly in both number and size year after year.

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