Hotel Bufón De Arenillas

“AMAZING CUSTOMER SERVICE!!!!!”

Overall my experience with the staff of this hotel is beyond satisfactory! Upon arrival we were 5 hours early and were expecting to wait till check-in time. The ladies at the hotel did not speak English but instead contacted the head receptionist who at the time had left for an emergency. I spoke... lisää

Overall my experience with the staff of this hotel is beyond satisfactory! Upon arrival we were 5 hours early and were expecting to wait till check-in time. The ladies at the hotel did not speak English but instead contacted the head receptionist who at the time had left for an emergency. I spoke to her on the phone and she let the ladies know that we could check in early. They helped us to our rooms and allowed us to get accommodated. Once the receptionist arrived she provided me with my own room refrigerator to keep my food in as I am diagnosed with celiac and carry my own gluten free foods. Not only that but the receptionist and kitchen staff provided me with gluten free dinners and breakfasts always asking me if I can consume a certain food. Honestly I and my family truly felt cared for and I thank the hotel staff for that!! Exceptional service and I recommend this hotel to all those interested in Northern Spain Asturias!! Thank You THANK YOU!

vähemmän

“Just the ticket!”

Six of us stayed here overnight on a motorcycling trip to Spain, and it was by far the best hotel of the week - staff were very friendly and helpful, despite our Spanish being limited to 'dos grande cervesas por favor' and 'Jorge Lorenzo'; restaurant staff were friendly and fun and the food was f... lisää

Six of us stayed here overnight on a motorcycling trip to Spain, and it was by far the best hotel of the week - staff were very friendly and helpful, despite our Spanish being limited to 'dos grande cervesas por favor' and 'Jorge Lorenzo'; restaurant staff were friendly and fun and the food was fabulous and very reasonably priced. They even opened the cafe early the following morning so we could have a coffee before we left. Highly recommended.

vähemmän

“A lovely family run hotel”

We called in at this hotel for lunch in 2012 and were so impressed that we decided to stop there this year for a few nights on our way to Galicia. It is run by a lovely family who all work in the hotel. They are very kind and welcoming, making this a comfortable and happy place to stay. The ro... lisää

We called in at this hotel for lunch in 2012 and were so impressed that we decided to stop there this year for a few nights on our way to Galicia. It is run by a lovely family who all work in the hotel. They are very kind and welcoming, making this a comfortable and happy place to stay. The rooms are light, airy and spotlessly clean. There is a tremendous amount of effort made to ensure that visitors get the most out of their stay, with information about all the local attractions, places to visit, walks and maps. Montse speaks very good English and is exceptionally helpful. The food is delicious and is all cooked using local ingredients. We had a number of renowned local specialities including goat, fabada and tortilla - all exceptionally good. This hotel is great both to stop off at on route to the West or as a destination in itself because it is very well located. We were able to explore the Picos de Europa, the cave paintings at Ribadesella as well as the lovely beaches all along this stretch of coast. We have stayed at many hotels in Spain and this is our favourite. We had no problems booking in either.

vähemmän