Globales Cala Viñas - Adults Only +16

“SENTIDO Cala Viñyes”

Hotelli oli siisti, rauhallinen ja henkilökunta ystävällistä. Asioiden hoito sujui hyvin englanniksi. Meillä oli puolihoito jota hyödynsimmekin aktiivisesti. Uimaranta oli mukavan lähellä. Hotellilta ja läheisestä Magalufin kylästä on hyvät yhteydet esim Palmaan. Voimme vain suositella.

“Pretty good, with minor areas for improvement”

All in all, the hotel was of a very good standard. Food was fine, and it’s a mystery why other reviews claim there were limited offerings, when there was plenty; and that the food wasn’t always hot, when this is pretty standard for just about every buffet type hotel food that we’ve ever visited. … lisää

All in all, the hotel was of a very good standard. Food was fine, and it’s a mystery why other reviews claim there were limited offerings, when there was plenty; and that the food wasn’t always hot, when this is pretty standard for just about every buffet type hotel food that we’ve ever visited. Think that asking for a few for a room safe is a mistake, partly because the price is dear and that I’d imagine that increasing room rate by €1-2 per night across the board would possibly produce the same overall income while removing the negative comments for the way it’s currently provided. Queuing at the pool bar isn’t a great look, but again not unusual. We rarely had to wait for more than 5 mins. Room was well presented and well kept, but the bathroom sink drained a bit slowly. I did clean out the trap (I’m like that 😬), but it didn’t solve it so maybe it’ll be a maintenance issue to be dealt with off-season. But, bottom line is that we had a lovely time, which is ultimately what matters. Would we come back? Yep, no problems with that! Final, minor point,… there are signs up stating that all payments have to be through credit cards. Bit ironic that payment for the safe and towels contradicts this .

vähemmän

“Stunning location but..average hotel”

Arrived June 21st,for one week,room basic,food basic l lukewarm,warm heated most of meals in microwave,good variety but not hot,queues horrendous for a four star hotel very poor wasn’t expecting that!!!! Short staffed which was shame the staff work hard but not enough of them !!I expected more fro… lisää

Arrived June 21st,for one week,room basic,food basic l lukewarm,warm heated most of meals in microwave,good variety but not hot,queues horrendous for a four star hotel very poor wasn’t expecting that!!!! Short staffed which was shame the staff work hard but not enough of them !!I expected more from a 4star hotel !!yes agree with other reviews bar open 6:30 late other than pool bar nothing!the queues at pool bar was worse bar staff very pressured this could be eased with soft drinks an coffee etc….self service would reduce queues,common sense,the animation team excellent very friendly enjoyed they humour,professional service,beautiful place enjoyed holiday but not what I expected at all ,had better food n more comfortable beds /room with half price tag,I think location is what sells this hotel,they need to think of customer service aswell when we booked in there’s no information just get on with it! Bar staff excellent,and housekeeping,but reception need to up the game,not enough information!can’t comment on cave bar .entertainment as we never bothered,also air conditioning not a lot in there’s room very hot!!cant regulate also the reception and bar very hot too which is unbearable to sit and enjoy..would I return ,yes but not for price we paid and I’m glad we never paid to upgrade or id be more peeved it’s not a cheap hotel !I’ve had better service in 3star hotels they lucky they got the location they are too get away with it!😍

vähemmän

“Average”

We came here following a Med cruise for a 3 night stay. It was ok, definitely NOT a 4 star though. The hotel is set in a gorgeous location and for this I would give 5/5. We upgraded to A/I but it actually really wasn't. On our first day we used the snack bar only to find that less than half of the … lisää

We came here following a Med cruise for a 3 night stay. It was ok, definitely NOT a 4 star though. The hotel is set in a gorgeous location and for this I would give 5/5. We upgraded to A/I but it actually really wasn't. On our first day we used the snack bar only to find that less than half of the menu was A/I but the rest we would have had to pay for, an example of this was that we could order a margarita pizza as part of A/I but if we wanted pepperoni or mushroom pizza we had to pay full price of around 8 or 9 euros, not even supplemented, the same price as someone who had arrived and was only B&B. The drinks were appalling, once again there was a cocktails menu but if you wanted one you had to pay full price of 9.5 euros each. They had a small selection of free A/I ones which were made of orange squash or lemonade and not fresh juices which you need for a proper cocktail. We did not use the room safe as they wanted to charge us 44 euros for 3 nights with 10 euros returned upon checkout. I have never had to pay this much in my life for a hotel safe. The main dining room was sufficient and food satisfactory. At least we could get fresh juices (well from concentrate) on a morning but this was withdrawn after breakfast. Pool area was nice and clean but every single sunbed was taken and all crammed very close to each other with many towels being left on the beds for hours and even all day without anyone using them. There was no pool guy to police this or to help find you a sunbed or move them around for you if you struggled or at least we never saw him if there was. Pool bar was a hole in the wall which I hate with sometimes quite long queues and only 2 servers. Beech was beautiful, 22.5 euros for the sunbeds and parasol as this is not connected to the hotel but the parasols all had small safes attached to them which were part of the package and you could put your valuables in them and go for swim in the sea without worrying. sea was lovely to swim in, nice and clear. Would we return to this hotel? probably not in all honesty but only because we prefer something a bit smaller and more intimate without as many people all being so close to each other.

vähemmän