Hotel Canyamel Classic & Spa

“Juma bavu”

Not alot to do in the location very near to the beach afew shops/restaurant.we had a premier room with mine bar in the fridge very clean and tidy see view. Juma bavu is outstanding entertainer. Juma made sure everyone was happy. Alot of sunbed by the pool but not enough umbrella.

“Not really a 4 star hotel (more like a tired 3)”

If you are looking for a quiet holiday then this is the place to be. Couple of shops near the beach and a couple restaurants. The location is good and the beach was amazing. Now the hotel. Check in was easy and fast. We arrived 1 hour early however they let us have lunch and some drinks until it w… lisää

If you are looking for a quiet holiday then this is the place to be. Couple of shops near the beach and a couple restaurants. The location is good and the beach was amazing. Now the hotel. Check in was easy and fast. We arrived 1 hour early however they let us have lunch and some drinks until it was check-in time. We get to the room and it was...fine. looked quite old and the fire alarm was held together by a couple of band-aids and the shower was stained yellow. Barely any water pressure and the toilet was constantly running had to keep the door closed at all times as it was getting quite annoying at night. The odour of the bathroom was not pleasant either. We paid for all inclusive but the food was a bit disappointing. Always the same three foods: fish, pork and chicken. I will say that the salad bar had a lot of options. If you are vegan/vegetarian you will have trouble with the food as it is only labeled in Spanish and German, not in English so most of the time it was a guessing game as to what you were eating. During breakfast the soft drinks dispenser was closed which was a surprise, no orange juice or any of the sort. The staff are all very friendly and always serve you with a smile. Plates and glasses were always promptly cleared. One downside though is there is no air conditioning in the dining area so you will be sweating at each meal. The pool was nice and lots of sun loungers available. However, the pool closes promptly at 6 PM everyday because that is when the lifeguard finishes his shift. The lifeguard will kick you out the pool at that time, which is strange because most of the time he isn't even there? He is either serving drinks at the bar or somewhere else. Considering how hot it is, an evening swim will be most refreshing after spending the day at the beach. Now the entertainment. Juma does his best to keep people entertained however this was really disappointing. Music equipment malfunctioning, never letting a song play to its end. We stayed for 5 days and only during one of them there was a live singer. Otherwise, it will be just Juma performing dances or acts or the bottle flip challenge for entertainment (which was anything but entertaining). For such a quiet location, I would expect the hotel to invest a bit more in that aspect. Overall for the amount of money we paid, I don't think it's worth staying here. Like I said the location is beautiful however the hotel was lacking. If we ever find ourselves in Canyamel, we will be booking with a different hotel.

vähemmän

“We had the best time at faulty towers”

So wonderful week in canyamel what a lovely place , the sun shon glorious .now the hotel.we arrived given our key first room ( could only decribe as a youth hostal) very green and basic, no balcony or sea view;( my husband had paid extra for this so he went back down , changed us to a green room wi… lisää

So wonderful week in canyamel what a lovely place , the sun shon glorious .now the hotel.we arrived given our key first room ( could only decribe as a youth hostal) very green and basic, no balcony or sea view;( my husband had paid extra for this so he went back down , changed us to a green room with a balcony no sea view, still not good enough, so they changed us again .much better bigger room with setee new bathroom lovely sea views perfect .ok we thought happy now .we had a kettle and coffee machine , so ask for pods , no you can't have any , again ok . Hotel is very tired and corridors need a paint. We went for food.very small selection meat and fish and paella every meal same , we were always going to eat out every night any way so was ok for breakfast / lunch drinks around pool. Juma what a guy he made our holiday the most fab guy we have met his aura shined so bright and entertained us the whole week prob best animation guy at any hotel we have been to he need a big pay rise for all the hard work he does. The pool man/ bar man spent his day walking round with a no smoking sign and telling any one off who dare to smoke or vape. It made us laugh so much tbh. Asked for a late checkout room told yes , by the lovely receptionist( younger ones lovely , then morning after rude rude manager on looked down his nose and said no chance.we had to use pool toilets shower with flooded floor no air con water was hot tho as we hadn't had hot water all week ( we had told them this numours times as well as our safe didn't work , patio door didn't lock etc ect nothing got done.oh and don't take your towels back dirty you will get charged .my husband ask for basil/ manwell on most occasions.we were lucky as it wasn't our main holiday we just wanted a week away so made the best of it and laughed so much , but it is classed as a 4 Star( 2 at most,and it still cost a lot for any one .would we return ?? In a heartbeat to canyamel , but certainly not to canyamel classic unless you made juma the owner

vähemmän

“Not 4 star”

Not 4* no food available outside set meal times. We arrived at 2.30 and had to wait till 7.00 for food. Only 1 beer and a few local spirits included in the package . Get in quick if you want food from the bbq as it goes quickly. Only lukewarm water to shower with, no bottled water in room. There … lisää

Not 4* no food available outside set meal times. We arrived at 2.30 and had to wait till 7.00 for food. Only 1 beer and a few local spirits included in the package . Get in quick if you want food from the bbq as it goes quickly. Only lukewarm water to shower with, no bottled water in room. There was only 2 nights out of 7 that had entertainment on. Juma couldn’t be faulted for his efforts to keep everyone happy. On the plus side the pool is lovely and there’s plenty of sun beds and parasols although the majority of them were broken.

vähemmän