Hostal La Savina

“Exceptional”

Exceptional hotel, lovely staff, excellent service and wonderfully clean.

“We loved everything”

We loved everything: it’s a small, charming and characteristic hotel literally on the beach. Breakfast is delicious and the restaurant is excellent - a must stop for dinner. Highly recommended!

“Excellent hotel if it wasn't that I was put in a different room than I had booked.”

I had booked directly from their website the day before departure. A Seaview room with twin beds - it specifically said to tick a box if I wanted to have them put together - which was perfect since I was travelling with my daughter. When I received the confirmation email, however the attachment sai… lisää

I had booked directly from their website the day before departure. A Seaview room with twin beds - it specifically said to tick a box if I wanted to have them put together - which was perfect since I was travelling with my daughter. When I received the confirmation email, however the attachment said 'not sea view'. I thought this was bizarre and assumed it was a mistake. Upon arrival as I was checking in I said to the lady at reception "I just wanted to conform it's the Seaview room with twin beds" and she defensively told me that was not what I booked and showed me the email. I explained a million times all of the above and then settled that the Seaview wasn't the most important thing, so long as the room was the same I booked. Once we went upstairs needless to say the room was small, had a double bed and not separate twin beds. It simply was not what I had booked. I went downstairs and explained again but the lady who is apparently the director was not listening and was very rude in the way she insisted that I must have made a mistake. She offered no apologies or solution. That was that, and made me feel like I was trying to get something from her or whatever. This is was a crying shame as the hotel is gorgeous, great location and helpful staff - with exception of the Director it seems - and the incident took away some of the fun in the experience. A real shame.

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