Barceló Portinatx - Adults Only

“Time to Relax”

My wife and myself enjoyed 5 peaceful days at Barcelo Portinatx in late June. We loved relaxing around the upper pool and enjoyed the cocktails from the pool bar taking advantage of the All Inclusive option which we thought was worth every penny. We chose not to use the nearby beach as the pool are… lisää

My wife and myself enjoyed 5 peaceful days at Barcelo Portinatx in late June. We loved relaxing around the upper pool and enjoyed the cocktails from the pool bar taking advantage of the All Inclusive option which we thought was worth every penny. We chose not to use the nearby beach as the pool area seems so much calmer and appealing. The food from the pool bar was excellent as was the breakfast and dinner in the restaurant. The bar and restaurant staff were attentive and friendly. We had a Superior Room with Sea View in C Block. It was clean and did everything we needed it to. We had a really lovely 5 days and would definitely stay again if we ever returned to North Ibiza. We chose not to head into Portinatx itself as there didn't seem to be anything there we wanted to do or see.

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“Lovely place!”

I was fascinated and confused by the reviews for this place before I went, because they seemed to range from suspiciously completely fantastic to really poor. Had no I idea what I was going to get. Hoping to provide a balanced report here! Though obviously it's all down to personal taste in the end… lisää

I was fascinated and confused by the reviews for this place before I went, because they seemed to range from suspiciously completely fantastic to really poor. Had no I idea what I was going to get. Hoping to provide a balanced report here! Though obviously it's all down to personal taste in the end. I stayed here with my wife for a week in early July. Despite me giving it four stars rather than five, it's honestly one of our best holidays in recent memory. We loved it. First thing - the hotel is super friendly. I often see this written in reviews, and as a quite reserved and shy person I often find the staff don't actually necessarily go out of their way to be friendly. Not so here, they're genuinely lovely and all put up with my attempts to speak Spanish with enormous patience. In fact, they were really encouraging. The room - totally fine, really comfortable bed, good air con, probably not enough storage as some have said but didn't bother us particularly. We paid extra for a sea view room, and it's more of a side sea view that you can only see if you stand up on the balcony, but it was actually too hot for us to use the balcony as anything other than a drying space anyway - no shade at all. So not sure I'd pay extra again. We didn't have the bathroom flooding problem others have experienced. The lift was broken for most of the week, so might be a concern for people averse to climbing steps in the heat. We didn't really mind (we're in our mid forties, though). The food - we were on half board, breakfast was nice, pretty standard buffet stuff. The food reviews from others are particularly confusing, as they seem to range from 'terrible' to 'utterly amazing'. For us, it was somewhere around 'really quite good for a buffet'. I've never found any buffet to be totally superb. But everything tasted nice, we didn't find the food cold, the waiting staff were lovely. There's no show cooking like you'd find in some other hotels, but this is largely down to the size of the restaurant, which is probably a bit too small for the size of the hotel (as others have said). So it is a little bit claustrophobic in there. Someone said there are no views in one review - there's a whole row of tables that overlook the little beach, so not sure what that's about. We didn't eat at Magical Portinatx, the restaurant on the beach by the hotel, because it wasn't included in our package and we heard mixed reports. We went to a restaurant called Rebrots on the other side of Portinatx on the last night though and it was fantastic. The pools - bit tired in places, probably need a refurb, but plenty of beds and parasols and some bali beds that you don't have to pay extra for and were actually available (veeeery rare). The top pool is very shallow, so a bit more like a bath! Heats up early. Pool bar great, didn't try the food, seemed a bit pricey but others told us it's really good. Found the music by the pool irritating and think it was AI generated, but at least it wasn't too loud and I haven't been to a hotel in ages where there isn't annoying music by the pool. The entertainment - really good, some class musical acts, genuinely enjoyed all of it - a distinct lack of the cheesiness that you can get at times. We're fussy too, because we're both musicians. Wasn't on every night, which was fine by us. We were after a quiet break. The area - we really liked Portinatx. The hotel is about a 9 minute walk to the main big beach and little shops, around 14 mins to the next smaller beach beyond that. We found the main beach a bit busy. There's a small beach right next to the hotel - 28 euros for two beds and a parasol courtesy of Carlos, the interesting man who has a beach bar/paddle board rental business there. We had a couple of afternoons there and really enjoyed them. Wouldn't bother with his cocktails though, the ones at the pool bar are better. You can get a bus down to Ibiza Town really easily (about 3 euros each, each way). There's a mini train that does a fun trip to nearby nice beach locations - we really enjoyed that. 20 euros each, totally worth it. The hotel really could do with installing some filtered water stations throughout, especially as it's relatively far away from the nearest shop with big bottles of water. Most places we stay these days have water refill stations - reduces single use plastic. So basically, we had a great time, really enjoyed the hotel - yes, there are things that could be improved, nothing that actually spoiled the experience. Who knows how much the Barcelo group want to invest in this particular hotel? In terms of improving things like the restaurant, they're limited by the footprint of the place, so not sure they really can. Anyway, I'd definitely recommend it overall. We'd go back for sure.

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“Barcelo portinax”

I rarely write reviews but felt constructive criticism was needed On arrival at hotel we were greeted with a welcome drink , hotel boutique style My first impression rooms are very small. There is no storage Little Space to hang your clothes. No drawers to fold anything. Room is classed as supe… lisää

I rarely write reviews but felt constructive criticism was needed On arrival at hotel we were greeted with a welcome drink , hotel boutique style My first impression rooms are very small. There is no storage Little Space to hang your clothes. No drawers to fold anything. Room is classed as superior but is very basic clean but nothing special.. we went onto to have a drink in the bar we were half board as we chose not to go all-inclusive because we like to go out and about ,we purchased the local drinks paid for them not a problem the next day when we tried to purchase the local drinks at the bar we were told we had to pay for premium brands as we're not all inclusive when I questioned this they sent the manager. The manager said this is not possible possible for non-all-inclusive guests to purchase the lower price drinks I found this unacceptable so we chose not drink there however we did find out that some drinks that were not premium were being sold so it doesn't make sense The manager gave us a voucher for a meal at pool bar on way of compensation I would have preferred a more sensible explanation as it was not about the cost of the drinks more about the customer being able to choose what they purchase. Bar maid by mistake poured a local drink and when she found out we weren't all inclusive she tipped it down the sink. What an absolute waste of money ! The showers flood the rooms as they are open plan design which is not ideal Small amount of black mould / mildew in shower and toilet The maids all very friendly tidied rooms but did not clean the rooms up the standard. Rooms were clean on arrival but They did not sweep it once whilst we were there they changed the beds once the week and they did change the towels daily. There was a smell of drains on an evening in the bar area which leads up to upstairs restaurant which was very unpleasant Food was very good grea choice , nice and clean food stations were kept beautifully waiters in the restaurant were very friendly. and efficient. Paul area is tired and needs updating. No reasonable steps to get in. Decking was heat conducive so impossible to walk bare foot on Pool area was hosed each morning but not swept as there was debris by beds when I arrived & still there when I left . Requested the late checkout(, obviously at a cost) friends had.same amount of time in their room they were charged €60. We were charged €80 for the same checkout? we' questioned it we were told the cheaper price was a mistake we were refunded the different but the whole hotel seemed not to have a regular pricing structure . We experienced the same when purchasing drinks . This hotel is no where near the quality of other Barcelo hotels we have stayed in . Area is cute, however overall there is very little going on which is a terrible shame This could absolutely perfect just in need of some structure and updating Had a great holiday faults aside .

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