Sandos El Greco Hotel - Adults Only

“Amazing trip - highly recommend”

What an outstanding location and setting. Everything you need on your doorstep, or the means to venture further out if wanted. Hotel was great! The facilities were spot on albeit cleanliness of outside/pool toilets could be slightly better. Reception staff super, so helpful and attentive. A couple … lisää

What an outstanding location and setting. Everything you need on your doorstep, or the means to venture further out if wanted. Hotel was great! The facilities were spot on albeit cleanliness of outside/pool toilets could be slightly better. Reception staff super, so helpful and attentive. A couple of the bar staff could be a bit more friendly but this had little impact on our stay. The entertainment was great, you struggle to get a seat of an evening. During the day the water polo can get a little aggressive and wouldn't be missed if stopped. The pool has a relaxed vibe otherwise, is compact but we never struggled to get a lounger, no need to get up at the crack of dawn. One of our top holidays, we will definitely look to return.

vähemmän

“Good Hotel. Beautiful Location.”

Just back from ten days at the Sandos El Greco and we had a very enjoyable holiday. Portinatx is beautiful and the hotel location excellent. We were in room 101 and were pleased with the room. The air con worked very well (we go to Spain 3/4 times a year and this is not always the case) and it was … lisää

Just back from ten days at the Sandos El Greco and we had a very enjoyable holiday. Portinatx is beautiful and the hotel location excellent. We were in room 101 and were pleased with the room. The air con worked very well (we go to Spain 3/4 times a year and this is not always the case) and it was also nice and quiet. The only downside was no more than a few drips of water from the sink tap on cold which made brushing teeth hard but is not a big deal. The food was fine and spot on for a hotel in this price bracket. The dinner at the Al a carte restaurant (included) was excellent. Most of the staff are genuinely friendly and helpful only once or twice a bit grumpy but they work very hard in the heat and were great. The drinks are of a good quality and we used to get a cafe quality coffee in the bar area after each meal. Downsides: The pool loungers are very crowded but apart from one day at the pool we went to the beach (we always budget for beach loungers) which was fantastic. We arrived just before midnight and at hotels in the past there has always been a covered plate of food left in the dinning room or our room but here there was nothing and no welcome drink. The worst part of the hotel was Hugo. We found him crude, at night he pressured couples into events they clearly did not want to get involved in and on a number of occasions asked guests to get him margaritas from the bar which he quickly finished off. On the whole this is a very good hotel. We will definitely return to the beautiful Portinatx and would also go back to the El Greco. Thanks for a very good holiday.

vähemmän

“Enjoyable stay, poor welcome.”

After a very disappointing welcome an enjoyable stay. We arrived at 23:35hrs and after initially been told we would get something to drink and eat, this was reversed and we went to our room thirsty and hungry after a long day travelling. This was disappointing given that we were AI and had paid th… lisää

After a very disappointing welcome an enjoyable stay. We arrived at 23:35hrs and after initially been told we would get something to drink and eat, this was reversed and we went to our room thirsty and hungry after a long day travelling. This was disappointing given that we were AI and had paid the AI rate for the day. Most hotels will rustle up something or have a packed meal prepped. I expected better from Sandos having stayed at sister hotels. No welcome drink available despite their being glasses sitting. The guests that arrived a short time before us were standing with a drink. The female receptionist called someone, but said ‘the manager’ had said No. I doubt she spoke to anyone and anything appeared to be an inconvenience to her. She would stand out again for being impolite and unhelpful at other points during the holiday towards other guests. And also talking about guests after they walked away! It was her male colleague that had booked us in and whilst he was very pleasant, he over promised and under delivered on arrival. So a very poor start! Thankfully the holiday improved after this. The triple room had good AC and huge comfortable beds. It would however benefit from some small electrical upgrades to improve the number of sockets available. The food was actually very good. The pizza/pasta corner has a gem of a chef in Cheicke. AI 4* can be a hot or miss but we actually looked forward to going to the restaurant and always found something to eat. The bar and restaurant service was excellent. Nano, David and Mohammed were brilliant. The bar is substantial in size, the restaurant too. Both are huge plus points for the hotel. The hotel is in a nice location and the resort is very picturesque. I would however advise anyone with mobility issues to consider elsewhere as the stairs up and down to the pool and beach can be a challenge for the elderly or those recovering from leg/heart/lung conditions. Overall the hotel was very clean. Two observations though. Pool area, one day prior to opening an ashtray fell and the older male member of staff just brushed it under a bed. The bed was one I usually went to and I had to remove some cigarette ends and a small piece of glass. It was lazy and sloppy for him to do that. Someone could have cut their foot. Secondly the snack bar could do with a refresh. It looks greasy and dirty. Anyway - the issues experienced were badly timed and quite small. It was an enjoyable stay and only a couple of issues detracted from a very good experience.

vähemmän