Gatzara Suites Santa Gertrudis

“Lovely hotel, great location, fantastic helpful friendly staff”

We were staying there for a cousins wedding which was just down the road. The hotel was lovely - great rooms, lovely roof terrace bar with a pool. Perfect location for all the local bars and restaurants. Comfortable bed, great shower / bathroom. The staff were all awesome. Super friendly and ver… lisää

We were staying there for a cousins wedding which was just down the road. The hotel was lovely - great rooms, lovely roof terrace bar with a pool. Perfect location for all the local bars and restaurants. Comfortable bed, great shower / bathroom. The staff were all awesome. Super friendly and very helpful. I had 1 issue which is that I could not work the blind very well. That is definitely my issue though 😀. The location of Santa Gertrudis is so central you can get anywhere on the island quickly. I’d thoroughly recommend it.

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“Stylish hotel in heart of the village”

I love Santa Gertrudis and this is a well located hotel in the heart of the village so ideal if you want amenities on your door step without having to drive. Hotel is clean and stylish

“Don't book room 101”

Beautiful hotel, disappointing service and poor internal communication. The hotel itself is beautiful and located in a lovely part of Ibiza, but unfortunately my stay was very disappointing. I booked my room months in advance, on 20 September 2025, for a stay from 5 to 9 May 2026. The biggest i… lisää

Beautiful hotel, disappointing service and poor internal communication. The hotel itself is beautiful and located in a lovely part of Ibiza, but unfortunately my stay was very disappointing. I booked my room months in advance, on 20 September 2025, for a stay from 5 to 9 May 2026. The biggest issue was the first night. I was given room 101, which is very poorly soundproofed. The noise from the neighbouring café was clearly audible, and I was unable to sleep at all. When I raised this with the night staff, I was told that the hotel was aware of the problem and that “this is just the way it is”. I was also told that there were other rooms available, but that he could not move me that night because he was not a manager. Calling the manager was apparently not possible either. The staff member assured me that he would arrange for me to change rooms the next day and would inform the manager. However, the next morning the manager and her colleague claimed to know nothing about it. Only after I explained again what had happened was I finally given another room. Overall, the hotel has a lot of potential, but the service, communication and problem-solving were far below what I would expect from a hotel of this level. It is especially disappointing that I was still charged the full price despite being given an unsuitable room for the first night and being unable to sleep.

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